Did you know that about 57 percent of the American population has dental insurance? Compared to medical insurance, that number may not seem as impressive, but that’s roughly half of your potential patients who have insurance and want to use their benefits! In other words, if you want to bring in more patients, you need to be flexible and work with the dental insurance plans.

Like it or not, finding a practice that works with their dental insurance is an important attraction for your patient base. But you know all too well just how troublesome insurance can be. Since it’s a necessary evil, you have two choices for your practice: try to deal with the stress of dental insurance verification on your own or let Dental Support Specialties handle it.

During your busiest time of the day in your practice, you hear the phone ringing over and over. You hear bustling team members and equipment whirring from serving patients. At first this seems like a wonderful thing—it means you’re busy and have lots of patients coming in! But, judging from the look on your front desk receptionist’s face, it may be too much for your current team size to manage on their own in the long term.

You know your staff need extra hands on deck to handle the workload, but onboarding a new team member requires so much time and effort. There are many steps to bringing someone up to speed so that they actually become an asset and not a liability. What are those extra steps? Do you have to go through special steps when you get help with dental answering service from Dental Support Specialties? Read on to find out!

You wanted to help people. You love working with your hands. When you dreamed about being a dentist or dental specialist, you probably didn’t envision having to deal with staffing issues. Whether you’re down a front team member, or there’ll be a stretch needing to be covered while they’re out on vacation or sick leave, you need help with scheduling appointments and other administrative tasks. That’s where Dental Support Specialties can step in and lend a helping hand as your dental answering service. But your practice isn’t a run-of-the-mill dental practice! Read on to learn what roles we can assume and what kinds of practices we serve.

In the wake of COVID-19, nearly everyone has become more aware and careful with their money. Even though many of your patients may not have come for two hygiene appointments in 2020 because of quarantine, those who still pay for dental insurance benefits are sure to take advantage of them in the coming year. But are you all caught up on last year’s insurance payments? Does your team need dental insurance support to get back on track? Make sure you start 2021 out right by staying on top of your insurance billing.

At the end of a strange, chaotic year, it’s time for you to sit down and take a look at the books for your practice. Running a small business during a global pandemic means that your practice may not be as profitable as you’d like. However, by making some wise choices, you can quickly recover financially.

When people want to have more money, they often think that they only need to make more income. Although gaining new patients and productivity does bring in more revenue, your profits can also be hurt by how much money you have going out for business expenses. That’s why it’s important to also dedicate some effort to limiting or cutting costs. If you’re already feeling a financial pinch, adding the cost of a dental answering service may not initially seem like a smart move. However, in this blog post, you’ll learn how a dental answering service can help you save on other expenditures, boosting your practice’s bottom line.

It’s no secret that 2020 has been a rough year in almost every way, including economically. Basically every business and company has felt a pinch, especially small, local businesses. As you look forward to the new year, things may not be quite up to “normal,” pre-COVID-19 status, but you can still try to plan the next steps for your practice.

In general, no matter what type of practice, dentists tend to have the same business goal: more production, less overhead. Bringing in more patients and cutting back on expenses are effective ways to ensure a successful, profitable business. But how can you reach this goal in 2021? Consider getting a dental answering service like Dental Support Specialties that can schedule appointments in your software.

Between helping in-office patients, answering their insurance questions, scheduling follow-up appointments, and making sure the practice is running smoothly, your front desk team has a lot to manage. Unfortunately, they may not always be available to answering incoming phone calls.

With the busy holiday season and a new year approaching, you’re seriously considering hiring a dental answering service. But how do you know which one will best meet your needs? While you research your options, keep these four questions in mind, and you’ll quickly find that Dental Support Specialties is the right answer!

It’s almost that time of year again—time to festively decorate the office, file final insurance claims, and receive your staff members’ time-off requests. You want your team to enjoy time with their families, but you also need coverage for incoming phone calls and someone to schedule patient appointments while your team is unavailable.

With the holiday season fast approaching and everyone rushing to get their final dental visit in before insurance benefits reset in January, you may find yourself desperate for a dental answering service. Dental Support Specialties can supplement your staff’s efforts and sub in when your front desk team is out sick or on vacation. But will getting us up to speed with your software just add to your already high pile of work and stress? Absolutely not! Here are some ways we make your business run smoother during the holiday rush.

In most cases, when you buy a service or product, you simply pay for it, and that company gets the money right away. Dentistry doesn’t work that way. While cost effective for your patients, most of the time, insurance can be a huge headache for your team members. Even worse, problems with dental insurance can keep you from getting paid money you’re owed in a timely manner, hurting your practice’s revenue.

But more patients are taking advantage of their dental insurance benefits, making it that much more important to streamline the insurance billing process for your practice. In this post, you’ll learn more about the troubles of dental billing and how Dental Support Specialties can address them for you.

“Leave a message at the beep.” How many times have you heard that and hung up right away? Probably too many to count, and you’re far from alone. In fact, according to NPR and The New York Times, people, especially Millennials, are leaving fewer voice mail messages than ever before. If you use a dental answering service that only takes messages and doesn’t schedule appointments, your practice could be losing chances to bring in new patients and significant money! Keep reading to learn how finding the right answering service can help your business grow.