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Can You Help
Fill My
Schedule?

If you’re looking to see more patients and up your production, our team of dental experts can help you do exactly that. We’ll answer your phones and schedule appointments when your team can’t and will work to make sure patients follow-up on routine care and on-going dental work.

My Insurance
Aging is
Out of Control

Handling insurance is an often time-consuming task that most teams are simply too busy for, but we’re ready to shoulder the burden for you. When you partner with DSS, our team can make sure your insurance reports are up to date and talk directly with providers to guarantee that you’re getting what you’re owed in a timely manner.

I'm Struggling With
Accounts
Receivables

Does your team have issues talking to patients about money and collections? Our kind, compassionate, and skilled specialists can handle these sensitive situations in a way that keeps your cash flowing while making sure your patients feel well taken care of. We can even train your team to do the same!

I Lost A
Front Desk
Employee

Are your phones ringing, but you simply don’t have enough people to answer them? Let DSS fill in the gap with our phone administration services. We’ll work seamlessly with your current practice software so that whenever we schedule someone, it will seem like it came from your own front desk!

What Can I Use
Dental Support
Specialties For?

We are the first support and services center passionately dedicated to dental professionals, and the only all-in-one solution for your practice. Our all-star team members can handle any administrative task typically handled by the office receptionist, insurance coordinator, hygiene coordinator, or scheduling/treatment coordinator.

How Will You
Know Our
Protocols?

Our on-boarding process is very detailed, and we are extremely adept at learning and implementing our client’s protocols. We live by the mantra that “feedback is a gift,” and our account managers are always looking for ways to use feedback to improve our delivery and mold our support into your ideal team member.

How Will You
Communicate
with My Practice?

Our convenient and HIPAA-compliant, secure web portal details all completed support. Your team will have real-time access to a personalized dashboard, and we keep meticulous records of the support provided to your practice. Total transparency and a record of everything we do ensures nothing ever gets lost!

Can You Use My
Practice Management
Software?

Our team of specialists work with all dental software programs, creating a seamless integration of our support services. We use the infrastructure you already have in place… no need for additional software installations!

Growing Dental Practice
Profitability

At Dental Support Specialties, we have a unique and superior level of administrative support that allows us to maximize your phone and scheduling opportunity or increase efficiencies of your insurance systems. Our main goal is to allow your team to focus on patient care and experience while in your office while we take care of all the details.

When we are working for your practice, we become an extension of your team. Whether answering phones, scheduling appointments or supporting insurance/AR needs, DSS customizes our support to work seamlessly with your team and systems.

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Phone &
Scheduling
Support

DSS can offer your practice the assistance you need to answer your phones (in first or second position), fill your schedule, increase production, and improve your customer service game.

Insurance
Billing

Let our insurance coordinators handle the time-consuming tasks of billing insurance, working the aging report and posting insurance payments so your team can focus elsewhere.

AR
Recovery

Plug in our team to support your collections process with routine and systematic processes that keep your cash flow moving.

Eligibility &
Insurance
Verification

We will collect the information you need to know from insurance carriers and enter it into your system - saving your team countless man hours.

Special
Projects

Large recovery projects, reactivation projects, entering fee schedules, credentialing with insurance companies, and audits of account credits… just to name a few.

Customized
To Your
Needs

We know that your practice and protocols are unique to you. DSS works tirelessly at learning the needs of its clients and mastering our fit to those needs.

Making Good Practices Truly Great

There is no team like Dental Support Specialties. When the phone rings, we answer with a smile you can feel on the other side. Don’t be surprised when your patients come in for their appointments and ask for one of us by name!

We are diligent in our search for hidden opportunities to keep your schedules full and put patients in your chairs. We strive to maintain your office protocols and all support is provided from our HIPAA-compliant facility. Our specialists do not work from home or any environment outside of our control. Accountability to your practice and patients is at the forefront of everything we do.

Our specialists focus not only on scheduling appointments but building connections with your patients. We work hard to ensure the highest-level of customer service and satisfaction, and our team is fanatical about going the extra mile for our clients.

Meet Our Team

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What Our Clients Are Saying

“I have worked with DSS for over 3 years now in multiple locations. They are ALL IN when it comes to collecting your money, answering your phones and scheduling...”

Hollie Bryant, Practice Consultant | Kingsport TN

“I have used Dental Support Specialties for several months while we were short staffed. Our patients never knew the difference. Her staff is amazing...”

Pater Samuels, DDS | Gettysburg, PA

“Mary Beth listened carefully to gather information about me, my concerns, and my practice needs. After assessing my needs, she presented different options...”

Albert Mendez, DDS | Pittsburgh, KS