Dental Support Specialties Blog

Annoyed with Dental Insurance Verification? We’ll Handle It For You

September 24, 2017

Filed under: Uncategorized — dentalsupportteam @ 2:24 pm

call centerInsurance is becoming an increasingly important part of the healthcare market, particularly for dentistry. For many practices, choosing to be out-of-network with providers simply isn’t an option anymore, and this brings about all the responsibilities of dealing with insurance companies and reimbursements. Of course, one of the first things you need to handle tends to be a stumbling block in itself: insurance verification. Simply making sure your patients are covered and for how much often turns into a huge time waster for your staff when they could be helping multiple patients or getting your office organized. Here at Dental Support Specialties, we would be happy to take this off of your plate, not only giving your staff more time, but also securing a steady cash flow into your practice. (more…)

Not Happy with Your Current Dental Answering Service?

September 19, 2017

Filed under: Uncategorized — dentalsupportteam @ 3:47 pm

woman with headsetYou’ve used a dental answering service for a while now because you were having issues covering your phones at all the times you needed, and while it’s great that more calls are being received, your answering service still leaves a lot to be desired. When a patient calls, it’s extremely obvious that they aren’t talking to your practice, they can’t get their questions answered, and they usually end the call frustrated without scheduling an appointment, which directly impacts your practice. You still need an answering service, but isn’t there one that can do a better job of actually becoming part of your practice?

At Dental Support Specialties, that’s exactly our goal. We’ll not only answer your phones, but we’ll also make sure your patients always feel like they are talking directly to you. (more…)

A Better Way to Handle Your Dental Billing

September 9, 2017

Filed under: Uncategorized — dentalsupportteam @ 3:08 pm

bottom line thinkingSimply taking care of patients is a full time job in itself, but handling your billing is essential, too. Otherwise, you don’t really have a practice! Dealing with insurance companies and accounts receivable can be a time consuming and uncomfortable process for some of your staff members, but it has to happen. Whether you’re up to your ears in insurance claims or have patients with thousands in outstanding fees, Dental Support Specialties can help you with your dental billing, turning a problem into cash in your pocket and peace of mind.   (more…)

Let Us Take the Pain Out Of Your Dental Billing!

August 31, 2017

Filed under: Uncategorized — dentalsupportteam @ 6:37 pm

dental practiceIt can be a challenge to keep everything in line with how your office’s front desk manages the billing aspect of your practice — but a smooth dental billing process is crucial to getting you paid on time (or at all). Having a system that runs like it should can ensure your office gets the full benefit of providing excellent dental care and working with insurance companies at all.

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If You Are Short Staffed, is a Dental Answering Service Worth It?

July 21, 2017

Filed under: Uncategorized — tntadmin @ 10:20 pm

A dental answering service could help alleviate your staffing headaches.It takes time to find the right staff members for your practice. From interviews through training, the process could take weeks, or even months. In the meantime, you could be missing valuable patient calls if your office is understaffed. New patients especially will move on to the next practice if their call goes unanswered, or they have to leave a message. This is where a dental answering service could help your practice, and here is how Dental Support Specialties can help!

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Don’t Hire Someone for Dental Billing – Dental Support Specialties Can do it For You!

July 11, 2017

Filed under: Uncategorized — tntadmin @ 4:58 am

Dental Support Specialties can help you complete your dental billing.Staffing can be the worst nightmare for any business owner, but it’s especially challenging in a dental office. It’s difficult to find employees that care as much about your practice and your patients as you do! When it comes to dental billing and collecting payment from your patients, this is one of the most critical positions in your office. It’s also something you can’t take care of yourself if you are focused on providing exceptional care to your patients. Now you don’t have to worry about dental billing, because Dental Support Specialties can handle it for you!

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Need Dental Billing Help? We Simplify the Process

June 7, 2017

Filed under: Uncategorized — Tags: — dentalsupportteam @ 8:05 pm

Streamline your office performance with help for your dental billing.As a dentist, you rely on your office running smoothly to make the most of your time to deliver high-quality care to your patients. To effectively treat them, there are many tasks that your staff must handle each day, including dental billing. This creates a certain challenge because it is very time-consuming but necessary to support your practice. Now, you can remove it from your day-to-day responsibilities to better dedicate your staff’s time and effort elsewhere. Dental Support Specialties will handle your billing so you can focus on what matters the most—your patients.
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Your obsession with cost may be costing you.

April 11, 2017

Filed under: Uncategorized — tntadmin @ 7:23 pm

RevenueCost = Profit

The above equation seems so simple right?  But which part of the equation catches your eye?  For many of us, cost is all we see.  We look right past revenue and profit and focus of our attention on the unproductive part of this equation.

I talk with a lot of great people every day about their dental practices and what their business needs in order to grow and improve in their market and I am always taken aback by how many of those same people are afraid to change what they are doing and try a different approach mainly because they are afraid of the cost.
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Top 12 reasons why your reception area and treatment chairs might be empty – And it’s NOT the ecomony

November 10, 2016

Filed under: Uncategorized — Dental Support Specialties @ 2:31 pm

1) You have less than stellar, grand, charming, warm, friendly, charismatic, smiling, energetic, enthusiastic, go-getting, appreciative, gracious and aware front desk representation.  I called an office in New York a few weeks back to be greeted with a cold, clipped, nasty “Dental Office”. Really, that is all the lady said. If you have someone without at least some of these qualities being the face/representative of your practice, answering your phones and greeting your patients this might be clue #1 on the empty chair syndrome.  Lets face it, all of your team needs to step up in this area because it is the ONLY thing that separates you from the practice down the street. Your customer service. Do patients feel better walking out of your practice than they did walking in? Do they hang up after calling with a smile? These things MATTER!

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Team Player or Team Slayer

March 19, 2016

Filed under: Uncategorized — Dental Support Specialties @ 12:15 pm

When I was in the banking industry, we were forced to watch hours upon hours of Cohen Brown motivational tapes. While we did get many a chuckle from his hair and brightly colored ensembles, something must have sunk in to stay because my BFF Deb and I often bring up certain things that we learned, and obviously liked.

(more…)

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