March 22, 2019
As a dental practice, your goal is not only to provide the best
dental care possible. It’s also to make patients feel welcome when they arrive
and prepared once they come back. It’s about making them feel comfortable
during every step of their dental appointment. This should include the initial
contact to your practice, especially if it’s over the phone. The last thing
they should hear is an answering machine with no one to help them.
With the help of a dental answering
service, you can take the hassle out of scheduling while still ensuring
that your new and existing patients are getting the service they deserve.
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March 16, 2019
When you’re running around the office serving patients, the
last thing on your mind is taking a look at the data your practice has already
collected. However, chart auditing is one of the most commonly overlooked tasks
in the dental office, and yet it has some of the most potential when it comes
to maximizing your profits.
It’s important to keep in mind that dental answering
services are not only focused on answering the phone when you’re not available.
Learn how a thorough chart
auditing and patient reactivation program can help get your current patients
in the practice more consistently!
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March 6, 2019
Whether you need help answering the phone or working through
insurance claims, managing the ins and outs of your dental practice can be
incredibly difficult without the right team. It doesn’t matter if you’re a
general dentist, periodontist, prosthodontist, orthodontist, or oral surgeon, a
dental answering service
can help you manage your administrative workload. At the end of the day, improving
your practice’s profitability and giving you the time needed to focus on
patients are the two highest priorities to meet.
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February 23, 2019
If you’ve been considering a dental answering service in
order to reduce administrative duties at your practice, you’ll want to make sure
that you’re getting the best bang for your buck. Just because they take calls
from patients on your behalf doesn’t mean they aren’t able to improve other
aspects of your practice as well.
Those who already work with a dental answering service will
want to ask themselves if their company already performs these four functions.
If you don’t work with an answering
service, there’s no better time than now to speak with one today!
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February 12, 2019
If your goal is to make patients feel comfortable and confident
about using their insurance benefits at your office, the last thing you want is
for unsuspecting fees or charges to appear on their statements. Furthermore, failing
to catch errors on medical bills can result in loss in revenue. It’s currently estimated
that about $125 billion is lost annually due to poor billing practices.
To make sure that your office’s revenue stream isn’t interrupted,
you may want to consider outsourcing dental insurance verification. To learn
the differences that in-house and outsourced
verifications have to offer, keep reading!
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February 1, 2019
For far too long, dentistry has become way too clinical and
impersonal, making it more difficult than ever to see a dentist comfortably. If
there’s one thing that patients hate having to do, it’s be put on hold. The
only thing more frustrating than being put on hold is being forced to speak
with an automated message when you’d rather speak with a human being.
Instead of losing potential patients due to the tug-of-war
calls, consider hiring a dental answering service to manage the workload!
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January 25, 2019
Getting your patients the care they need is essential, but
so is getting your office the money it’s owed. Without consistent cash flow,
your practice can’t provide the most comprehensive care possible. That’s where
a dental support team comes into play. They can manage all the administrative
work so you and your team members can focus on the people directly in front of
you. Whether it’s dental
billing, balance collection calls or something else, a dental support team
ensures that you’re getting paid.
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January 19, 2019
It’s no secret that dental insurance providers take up a
significant amount of time in your dental office. They keep employees on the phone
for extended periods of time, sometimes as long as 45 minutes to an hour just
because they’re on hold or trying to navigate insurance! If this is not
something you wish your employees had to deal with on a regular basis, it may
be time to consider dental
insurance support for your office.
Not only can you get the support you’re looking for, but you
can start focusing on what matters most; getting patients the dental care they
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January 13, 2019
When you have patients physically in your practice, you want
to make sure that you’re giving them as much attention as they need. However,
answering their questions or scheduling their next appointments can prove
difficult if your employees are busy on the phone waiting for an insurance company
to respond. The time they spend on hold with dental insurers is time they could
be giving to patients with questions. Why should they have to suffer because of
time wasted by insurance providers?
Instead, take a moment to consider these four reasons why it
can be worth it to outsource
dental verification instead of keeping it in-house.
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December 16, 2018
Running a dental practice can be a very complicated process
if you’ve never run a business in the past. When you’ve been focused on
dentistry and learning essential dental treatments and procedures, running an
independent practice can feel extremely foreign. Just because you want to be
more independent in your dental career doesn’t mean you shouldn’t ask for help.
With a dental answering
service, you can make sure your practice gets off to a good start. Of
course, those who have had a practice for many years can also benefit from the assistance
of a support staff. Here are five benefits you can expect.
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