September 30, 2018
If you’re practice gets many calls on a regular basis, then you understand the implications of missing calls from current or brand-new patients. Missing a call today could mean you never hear from that prospective patient again! However, what if you had a support team that did more than simply field calls and take voicemails? What if they could build a stronger connection with that person, present a positive image for your practice or make it easier to help patients already present in the office?
A dental answering service does all that and more!
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September 15, 2018
When you’re patients rely on dental insurance to receive treatment, making the process simple and straightforward is a very high priority. Each step of submitting claims forms needs to be taken into careful consideration; you don’t want patients to get upset when they realize that their treatment isn’t getting properly covered or their statements take forever to come in the mail.
Of course, you also wouldn’t want their forms to get rejected outright for a seemingly insignificant detail. That’s where dental insurance support comes in!
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August 18, 2018
It doesn’t matter how good your dental services are or how friendly or helpful your team members are if they don’t answer the phone often enough. If someone calls during normal business hours and they don’t get to speak with a real person, the chances of them calling back later or even leaving a message are incredibly low.
That’s why you need a dedicated individual who’s ready to get your prospective patients scheduled and learn more about their needs. To learn about a whole new way to practice dental scheduling, keep reading.
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August 12, 2018
Whether you’re dealing with high volume or you simply can’t find team members that meet your standards, it can be difficult to find the right support for your practice’s unique needs. Not all employees are capable of performing all the tasks you need seamlessly. Even then, it’s difficult to measure their performance and determine what needs to be changed in order to give patients a better dental care experience overall.
That changes when you have a dental answering service consisting of only your most ideal team members.
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August 4, 2018
Have you considered limiting or even completely removing insurance from your office because of the fear that your patient’s insurance will get rejected? If so, you should know that you are far from the only dentist to do this. Insurance companies make it increasingly difficult to keep up with their changing plans and terms, making it harder to know what can be covered and what cannot.
However, you don’t have to settle for fewer payment methods when you have dedicated dental insurance support.
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July 12, 2018
These days, it’s hard to find employees that are not only good at their job, but reliable when the office gets busy. Unemployment is lower now than in previous years, so chances are the employee you’ve been searching for is already employed or has moved elsewhere for another job opportunity. With that being said, what if there was a way to get a highly-qualified employee whose only role was managing your practice’s many administrative duties?
That’s where a dental answering service comes in. Here’s what you can expect when using their services!
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July 6, 2018
As a dental professional, your biggest concern is making sure your patients are properly cared for. You also want to confirm they have the tools to manage their oral health for life. Of course, running an entire dental practice is rarely a simple process. Missing calls from prospective patients and having current patients’ insurance rejected only makes your job more stressful.
To curb stress and missed opportunities, a dental answering service may be what you need. Here are three ways they can save your practice money in the long-term!
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June 24, 2018
When dentists learn about the concept of a dental answering service, it’s common that they have many questions. For example, if answering service employees aren’t required to show up to the office and learn how the practice operates, how are they supposed to help? How is there service any different than an answering machine? How are they supposed to use the practice’s existing software?
Today we’ll go over how this process works and set expectations for dentists looking to improve their office’s productivity!
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June 22, 2018
If your current dental answering service only answers calls for you and leaves messages, you should definitely take a moment to learn what it should be offering you. While it’s convenient to have extra support when answering patient calls, it’s actually nothing more than a glorified call center. Most of these centers don’t cater to specific industries and will attempt to work with any company that hires them.
However, some services cater their expertise exclusively to dental practices. By choosing that service, you get so much more. Here’s what you can expect.
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June 15, 2018
When you hear the phrase “dental answering service,” you may assume that it’s only job is to answer calls when your own staff is too busy speaking with patients in the practice. However, it truly is so much more than that. While having a dedicated support staff can catch more calls and take messages as needed, it can also make your patients feel like their part of something bigger when they visit the dentist.
Here are five reasons why they’re perfect to support your practice.
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