During your busiest time of the day in your practice, you hear the phone ringing over and over. You hear bustling team members and equipment whirring from serving patients. At first this seems like a wonderful thing—it means you’re busy and have lots of patients coming in! But, judging from the look on your front desk receptionist’s face, it may be too much for your current team size to manage on their own in the long term.

You know your staff need extra hands on deck to handle the workload, but onboarding a new team member requires so much time and effort. There are many steps to bringing someone up to speed so that they actually become an asset and not a liability. What are those extra steps? Do you have to go through special steps when you get help with dental answering service from Dental Support Specialties? Read on to find out!

You wanted to help people. You love working with your hands. When you dreamed about being a dentist or dental specialist, you probably didn’t envision having to deal with staffing issues. Whether you’re down a front team member, or there’ll be a stretch needing to be covered while they’re out on vacation or sick leave, you need help with scheduling appointments and other administrative tasks. That’s where Dental Support Specialties can step in and lend a helping hand as your dental answering service. But your practice isn’t a run-of-the-mill dental practice! Read on to learn what roles we can assume and what kinds of practices we serve.

In the wake of COVID-19, nearly everyone has become more aware and careful with their money. Even though many of your patients may not have come for two hygiene appointments in 2020 because of quarantine, those who still pay for dental insurance benefits are sure to take advantage of them in the coming year. But are you all caught up on last year’s insurance payments? Does your team need dental insurance support to get back on track? Make sure you start 2021 out right by staying on top of your insurance billing.