Avoid Burnout and Dental Staff Turnover with These 3 Tips

August 25, 2022

Filed under: Uncategorized — dentalsupportteam @ 5:01 pm
happy team of dental professionals without burnout or dental staff turnover

There goes another one—an employee has just handed you their two weeks’ notice, citing burnout as the reason for leaving. You try to run a successful practice, but you’re struggling with dental staff turnover. You’re not alone; many employers throughout the country are seeing more turnover in what is being called the Great Resignation.

How can you hold onto your dental staff? How can you entice them to stay and help your business succeed? Read on to learn three simple things you can do!


Switching to Fee for Service? 3 Tips for a Smoother Transition

August 14, 2022

Filed under: Uncategorized — dentalsupportteam @ 4:57 pm
front desk talking to patient about switching to fee for service

Becoming out-of-network—it’s a big step for your practice. But it’s more than just a daydream for dentists. You’ve crunched the numbers and know that you could be bringing in much more revenue if you step away. To make the process of going out-of-network easier, there are three tips you should follow for switching to fee for service. Keep reading to find out what these tips are!


Dental Insurance Verification: A Step-by-Step Guide for Dental Teams

August 2, 2022

Filed under: Uncategorized — dentalsupportteam @ 4:49 pm
administrative staff on the phone for dental insurance verification

It’s been a while since you’ve thought about how the dental insurance verification process works in great detail, but now you have a new team member just learning the ropes. You don’t want to leave anything out so that they can avoid making mistakes later. To make it easier for you to train them, here is a four-step checklist or guide to make sure everything insurance related gets done properly.


4 Tips to Fill Your Dental Schedule More Consistently

July 28, 2022

Filed under: Uncategorized — dentalsupportteam @ 7:49 pm
calendar with instruments showing the need to fill your dental schedule

As you say goodbye to a patient, you turn to see who’s next and find that you have a sizeable gap in the schedule. Lulls every now and then aren’t detrimental to your business, but if your schedule doesn’t stay full on a consistent basis, you’re missing opportunities to bring in revenue. That is harmful to your business! How can you make sure you fill your dental schedule regularly with productive work? Read these four tips from Dental Support Specialties to find out.


Staffing Struggles? Not with Dental Support Specialties!

July 18, 2022

Filed under: Uncategorized — dentalsupportteam @ 7:47 pm
help wanted sign showing staffing struggles

You’ve listed job postings on several sites, but you’re not getting many bites so far. You want someone competent, friendly, and hardworking to join your front desk team at your dental practice, but finding and holding onto good employees is tough right now!

Understanding the situation and learning about your best, affordable options can help you know how to overcome these staffing struggles. Keep reading to get this insight from Dental Support Specialties.


All About Patient Relationships: How DSS Helps You Retain Patients

July 5, 2022

Filed under: Uncategorized — dentalsupportteam @ 7:43 pm
dental practice staff forming patient relationships

If you’ve working in the dentistry business for any amount of time, you know how valuable forming relationships with your patients can be. Getting new patients is obviously a good thing, but retaining loyal, satisfied patients ensures your future success.

When patients are in the chair, you’re pretty good about getting to know them, making them feel at home, and building essential trust. But did you know that the process of forming relationships with patients can begin beforehand? At Dental Support Specialties, we offer remote services like chart auditing, but we’re all about patient relationships! Here are three ways we can get the ball rolling for you.


Know Your Numbers: Why You Need Chart Auditing

June 29, 2022

Filed under: Uncategorized — dentalsupportteam @ 7:20 pm
happy dentist after chart auditing

You don’t get it—you aren’t bringing in as much revenue as you think you should be. According to the numbers, you have tons of patients, but your schedule doesn’t stay consistently full. Have you checked how many of your patients are active?

The process of determining active and inactive patients, called chart auditing, does require a bit of time and effort, but doing it is essential for your practice’s productivity. Keep reading to learn why knowing how many patients are active is important and how Dental Support Specialties can help you focus your outreach efforts on those who need it most.


Pros and Cons of Fee-for-Service over Dental Insurance Billing

June 16, 2022

Filed under: Uncategorized — dentalsupportteam @ 7:18 pm
dentist talking and deciding between fee-for-service and dental insurance billing

You’re facing a big decision for your practice—should you stay in-network with dental insurance or become a fee-for-service practice? Before you choose either option, you need to understand the pros and cons of making a huge change to your billing system. Read on to learn about how fee-for-service could help or hurt your practice, as opposed to dental insurance billing.


Reasons You Need a Specialized Dental Answering Service

June 3, 2022

Filed under: Uncategorized — dentalsupportteam @ 7:14 pm
patient after working with a specialized dental answering service

With summer ramping up, your practice is going to have staff members taking time off for vacation. You know you need a dental answering service to cover for your administrative team, but you are a specialist and offer advanced care not found at your run-of-the-mill family dental practice.

The good news is that Dental Support Specialties can assist oral surgery and periodontic offices as well as general dental practices! After all, no ordinary answering service will do—you need a team that can work with specialty practices. Need more reasons to consider working with us? Read on to learn more.


Smoother Dental Insurance Verification, More Revenue

May 30, 2022

Filed under: Uncategorized — dentalsupportteam @ 4:13 pm
tooth leaning on money from insurance verification

You’ve invested in marketing for your dental practice, and it seems to be making a difference. Your schedule is filling up, and you’re gaining new loyal patients. Then, why aren’t you seeing your revenue reach the goal you’ve set?

When you take a closer look at the numbers, it becomes clear. You have a ton of claims that haven’t been paid and outstanding bills. If your administrative team hasn’t been doing dental insurance verification properly, you are leaving money you’ve earned on the table. Keep reading to learn why this is a necessary step and how it can affect your income.

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