Better Than Eeny, Meeny, Miny, Moe: How to Choose a Dental Answering Service

June 28, 2024

Filed under: Uncategorized — dentalsupportteam @ 6:54 pm
smiling dentist thinking

In some choices in life, such as choosing a restaurant, several of the options are equally good. You can employ the age-old “eeny, meeny, miny, moe” technique and probably be just fine. However, important decisions require careful consideration and weighing options before selecting the right one. In your dental practice, for instance, you can’t afford to be lackadaisical about significant business choices. If you want to have a dental answering service, you’ll need to make sure they have these essential features.


3 Reasons to Use a Call Answering Service in 2024

June 18, 2024

Filed under: Uncategorized — dentalsupportteam @ 6:51 pm
smiling woman with a headset on

In 2024, do you have goals you want to achieve for your dental practice? If you’re like most practice owners, you probably want to get more patients through the door. Once they’re in your office, your clinical prowess and personable chairside manner can win them over, but if you aren’t using a call answering service (or the right one), you could lose potential patients with the first phone call.

Although the year is basically half over, it’s not too late to take a step in the right direction for your practice. Here are three good reasons you should take advantage of a call answering service now.


DSS Vs. Other Answering Services: How We Stand Out

June 4, 2024

Filed under: Uncategorized — dentalsupportteam @ 6:49 pm
bright yellow balloon standing out from dull blue balloons

In evaluating your practice’s performance, you’ve found that many phone calls are going unanswered. You’re not alone! In fact, about 25 to 33 percent of phone calls to dental practices aren’t picked up. And many of these are a lost opportunity to get a new patient or schedule an appointment that could raise your revenue. Obviously, you should seriously consider a dental call answering service like Dental Support Specialties (DSS).

However, not all answering service companies are the same. In fact, DSS has some important distinctions that separate our team from the rest.


Pay Day! Why Dental Billing Matters and How to Get It Under Control

May 24, 2024

Filed under: Uncategorized — dentalsupportteam @ 7:24 pm
raining money

Economics can be a complicated subject. You can take several courses in school about it and still get confused. However, some basic concepts are fairly easy to understand. For instance, if you give a service, you should collect payment. When you perform a dental procedure, you should get paid for it. It’s so simple, yet many dental practices can struggle with billing.

In this post, you’ll learn why dental billing is important and how it could affect you and your business.


3 Reasons Dental Insurance Verification Is Worthwhile

May 9, 2024

Filed under: Uncategorized — dentalsupportteam @ 5:45 pm
verified stamp

As a business owner, you should always be on the lookout for inefficiencies. You don’t want you or your team to waste time on unnecessary or redundant tasks. However, you don’t want to cut something that is vitally valuable to your dental practice. For instance, at first glance, dental insurance verification may seem unimportant, but it is definitely worth doing! Why should you verify your patients’ dental insurance benefits? Check out these three reasons.


4 Easy Steps to Audit a Patient’s Chart

April 30, 2024

Filed under: Uncategorized — dentalsupportteam @ 4:28 pm
dental front desk team member smiling at a patient

A patient is dissatisfied with their treatment and decides to sue you, but you can breathe somewhat easily because you know your patient records and charts are thorough and accurate. You’ve had chart audits done and have learned to be meticulous in your record keeping.

No dentist wants to find themselves in this kind of scenario, but it can happen unfortunately. Chart auditing is a great way to ensure the quality of your records as well as have a clear picture of how your practice is doing financially. But how can you audit a patient chart and make the process as smooth as possible? Here are important, yet sometimes overlooked, steps to follow!


Time Is Money: How Long Does a Chart Audit Take to Complete?

April 15, 2024

Filed under: Uncategorized — dentalsupportteam @ 2:54 pm
dental instruments with a clock

When you run your own business, you need to account for nearly every minute of the day. After all, the saying is time is money. You can’t waste time on tasks that aren’t worthwhile or aren’t going to help your dental practice thrive. And yet, you may have necessary tasks that require a decent amount of time and attention. For instance, dental chart auditing can be time consuming, but it serves an important purpose in your practice. How long does a chart audit take? Is there an easier way to get this done?


How Often Should Dental Chart Auditing Be Done?

April 3, 2024

Filed under: Uncategorized — dentalsupportteam @ 1:30 pm
close up of dental instruments and a dental chart

Can you believe it’s already April? Time can fly when you’re working hard and busy, but it’s important to keep up with necessary tasks, especially as a small business owner. At your dental practice, you need to make room in the schedule for chart auditing, but how often does it need to be done? Why is it important? Keep reading to learn the answers.


Streamline Dental Insurance Verification: 4 Tips to Make It Easier!

March 29, 2024

Filed under: Uncategorized — dentalsupportteam @ 3:24 pm
the word “streamline” stamp

If you ask any front desk personnel at a dental office, they will likely say that dental insurance verification ranked low on their list of favorite tasks at work. It can be tedious, time consuming, and seemingly mindless, but it is vital to make sure your practice receives insurance payments. In other words, without it, you could face unnecessary delays in getting money you’re owed!

So how can you streamline this process? Here are four tips to keep your system as efficient as possible.


How to: Verify Dental Insurance in Your Office

March 18, 2024

Filed under: Uncategorized — dentalsupportteam @ 3:22 pm
handwriting “How to” with marker

It doesn’t make sense. Your practice schedule is reasonably busy, and you have plenty of patients, but you still seem to be struggling financially. If you aren’t already verifying dental insurance, you should be! Mistakes in claims could be holding back payments you’ve earned, and taking care of verification beforehand can eliminate these costly mistakes. Don’t know how to do this process? Here are the basic steps!

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