December 31, 2019
“It’s hard to find good help these days.” There’s a reason
why this is a famous saying—it is often true! Finding people for your
front-desk dental team who are hardworking, honest, friendly, helpful,
knowledgeable, and available can feel like an overwhelming task. But you need
this type of person to represent your practice when people call. Where can you
find the perfect employee for this responsibility? Well, you can rely on Dental
Support Specialties to serve as your dental
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December 19, 2019
Imagine you’re a patient who needs to have a dental crown
placed. Your dentist has laid out the treatment plan, and you’re confident
moving forward with treatment. But a few weeks afterward, you receive a bill
you weren’t expecting in the mail. The practice’s team already collected your
out-of-pocket payment, but now you owe more than you anticipated. How do you
feel? Do you want to go back to that practice in the future?
Unfortunately, this common scenario occurs when team members
don’t take the necessary steps to properly verify insurance. But this process
is time consuming and tedious, making it a difficult task for support staff to
accomplish quickly. Well, Dental Support Specialties has the solution—give dental
insurance verification to us!
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December 7, 2019
As you and your staff finish an appointment, you take a look
at your watch. It’s lunchtime! You hear your team members chat about where they
want to go for lunch, and they transition the phones to an answering service.
Basically, if a patient calls while everyone is out, their call will forward to
a company that can take messages. When your team gets back, they can reach out to
the patients who left a message while they were out. But did you know that this
method can cause you to lose money? Instead, you should use a dental
answering service that can work with your schedule and set up appointments
for patients who call in while your staff is unavailable.
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November 30, 2019
More often these days, people are getting dental insurance
benefits at work, you have experienced more patients wanting to use them at
your practice. In theory, accepting insurance makes your dental services more
affordable and accessible for more patients, which means that they should have
more frequent visits to your practice. Ideally, you should be receiving
additional business and profit. However, working with insurance through the
dental billing process can be cumbersome and time consuming to say the least. In
this blog post, you’ll learn more about dealing
with dental insurance and how Dental Support Specialties can help make sure
you’re paid on time.
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November 21, 2019
Can you believe that 2019 is almost over? As the new year
approaches, people tend to look back at the previous year to see if they were
able to achieve their goals, to find areas where they can improve in the year
to come. But this reflection and goal setting doesn’t have to just apply to
your personal life. You can also look back at how your practice has performed
in 2019 and benefit from chart
auditing. In this post, you’ll learn more about this service and how Dental
Support Specialties can help your practice continue to grow in the future.
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November 16, 2019
Especially with the holidays coming up, you have team
members at your practice who will be taking time off. You’re happy to let your
hardworking employees enjoy time with their families, but their absence means
that no one will be available answering the phones during stretches of time.
Although you could use a run-of-the-mill dental answering service to do the
bare minimum, Dental Support Specialties goes well above and beyond the norm
and actually helps your practice succeed while your team is otherwise occupied.
Keep reading to learn four advantages to choosing Dental Support Specialties!
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October 30, 2019
The holiday season is fast approaching. Before you know it,
2019 will be over and 2020 will begin, which means that now is a great time to
reflect on how well your practice is performing and how it can improve.
However, an accurate evaluation of your practice’s success can be difficult
without the hard facts.
If you use any sort of modern software on a daily basis in
your dental office, then chances are exceptionally high that you have tons of data
already gathered from throughout the year. You just need to know how to
organize and analyze it and then use it to make your practice better. Luckily,
Dental Support Specialties offers a helping hand with patient reactivation and chart auditing
to ease your team’s already full workload. In this post, you’ll learn more
about this service and how it can benefit your practice.
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October 18, 2019
The holiday season is almost here! You know what that
means—busy schedules filled with shopping and fun get-togethers with family and
friends. Maybe you even plan on taking time away to travel with your loved
ones. But while you and your team members are out of the office, are you going
to miss phone calls from patients trying to schedule appointments? Could you be
losing opportunities to add to your practice’s bottom line? Although you and
your team members certainly deserve to take some time off from work, your
communication with your patients shouldn’t suffer. Dental Support Specialties
can offer dental
scheduling that never takes vacation, helping you keep your practice busy
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October 8, 2019
It’s almost the most wonderful time of the year! The
holidays are right around the corner, bringing with them a fuller schedule, not
just for get-togethers with family and friends but for appointments at your
practice as well. Many patients realize that their dental insurance benefits
reset by the end of the year, so they fit in their second covered dental visit
while they can. However, your practice can become overwhelmed trying to deal
with this overload of insurance claims to process around this already busy time
of year. Luckily, Dental Support Specialties offers much-needed backup for
time-consuming dental insurance tasks. Read on to learn why you should
verification this holiday season.
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September 30, 2019
Every day you have a steady stream of patients come in. Your
schedule is full most of the time, and you and your patients are generally
pleased with the work you perform. And yet, your practice doesn’t seem to be
flourishing the way you’d expect. Upon reviewing your finances, you find that
your team seems to be struggling with getting payments from dental insurance
and patients. Well, Dental Support Specialties can change that! Below are some
of the ways that working with this company on your dental
billing can make a difference in your practice’s success.
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