May 30, 2019
Every good dentist wants to spend time focusing on what is most important: providing quality care for patients in need. Far too often, however, administrative duties can get in the way of fulfilling this mission. Submitting claims, following up, verifying insurance benefits, and more – the tedious and time-consuming tasks related to verifying dental insurance can leave dental professionals feeling tired and frustrated. What’s more, patients can also end up frustrated when they are surprised by fees that are not communicated to them beforehand. Want to avoid administrative hassles and focus on patient care? Here is how dental insurance verification support can help.
Comments Off on 3 Benefits of Dental Insurance Verification Support
May 18, 2019
When it comes to dental care, it’s more than likely that you’re
going to need to accommodate patients who come into your practice intending to
use dental insurance. Most general practices have a demographic where between
60 and 90 percent of the patient base uses some form of a dental insurance benefit.
Instead of dealing with the headaches that come with dental insurance verification,
maybe it’s time to hire a helping hand! Learn more about the pitfalls of
dealing with dental
insurance verification in-house and learn why asking for help can be worth
your time and money!
Comments Off on Don’t Stress on Dental Insurance Verification: Call the Experts!
May 5, 2019
Building a reliable team of administrative staff for your
practice, whether it’s patient coordinators, insurance specialists, or even
just front desk receptionists, can be difficult and expensive to do. Not only
do you have to offer them decent benefits to stay competitive with other
practices, but you need to teach them the ropes of your practice’s scheduling software
and charting methods, which only takes up valuable time. For these reasons and
more, it may be more appropriate to choose a dental answering service for all
of your admin needs! Here are five reasons why.
Comments Off on How A Dental Answering Service Provides the Perfect Employee
April 30, 2019
When you and your staff are out to lunch, so are new
potential patients. They call your office trying to set up an appointment, but instead
they get an answering machine. They hang up and try calling the next practice
on the list. You just lost an opportunity to make money. This is the exact
situation, among others like it, that we at Dental Support Specialties can
prevent through our dental
answering service. With us, you don’t have to worry about patients falling
through the cracks. In this post, learn what we can do for you to make sure
that you get every chance possible with your potential patients.
Comments Off on 3 Benefits of Having a Dental Answering Service
April 26, 2019
Dad’s Life Lesson
up in Fremont Ohio, my dad instilled something in my four sisters and I
so strongly, it’s still with us every single day. His golden rule of
“if you aren’t early, you’re late!” was to him a key life lesson. (And
by early, he meant by at least ½ hour!)
Comments Off on Life Lesson: How Early Is Being Late?
First, I Worked Front Desk
I was pregnant with my fourth daughter, Alison, I worked front desk at a
dental practice. My husband, Joey, was a high school biology teacher
and football coach, who had just started two-a-days training. I was one
busy mama. But at the time I never dreamed of remote work for my
Comments Off on My Daughter Made Me Do It – Becoming the Remote Dental Support Specialist
April 17, 2019
During a consultation, you take time to get to know each
patient, understand their needs, and create a personalized treatment plan to
achieve their smile goals. But what if they leave your office before scheduling
their treatment? After a while, they may forget about doing the treatment at
all, meaning that you lost that opportunity for more business. Similarly, cancellations
can leave spots open in your schedule. How can you make up for these situations
and get these patients through your door? You can have your team follow up with
these patients, or you can turn to Dental Support Specialties to help with your
scheduling. Here are three reasons to take this important step so that
these patients don’t fall through the cracks.
Comments Off on 3 Reasons to Follow Up with Patients for Dental Scheduling
April 2, 2019
When you finished dental school, you probably thought your
days of feeling confused and overwhelmed were finally over. Then, in private
practice, you found the world of dental insurance, a common source of frustration
for both dental practices and patients alike. You want your team to run like a
well-oiled machine, but they can get bogged down by the insurance hoops they’re
forced to jump through. If you and your team don’t have the experience,
knowledge, and tools to deal with companies for dental insurance verification
and collection, you could be losing money. In this post, learn how you can take
advantage of Dental Support Specialties’ billing
support services and maximize your profits.
Comments Off on Maximize Your Profits with Our Dental Insurance Verification and Collection Services
March 22, 2019
As a dental practice, your goal is not only to provide the best
dental care possible. It’s also to make patients feel welcome when they arrive
and prepared once they come back. It’s about making them feel comfortable
during every step of their dental appointment. This should include the initial
contact to your practice, especially if it’s over the phone. The last thing
they should hear is an answering machine with no one to help them.
With the help of a dental answering
service, you can take the hassle out of scheduling while still ensuring
that your new and existing patients are getting the service they deserve.
Comments Off on How a Dental Answering Service Helps Patient-Practice Relationships
March 16, 2019
When you’re running around the office serving patients, the
last thing on your mind is taking a look at the data your practice has already
collected. However, chart auditing is one of the most commonly overlooked tasks
in the dental office, and yet it has some of the most potential when it comes
to maximizing your profits.
It’s important to keep in mind that dental answering
services are not only focused on answering the phone when you’re not available.
Learn how a thorough chart
auditing and patient reactivation program can help get your current patients
in the practice more consistently!
Comments Off on How a Dental Answering Service Can Audit Your Patient Base