Easy Tips for Filling Gaps in Your Schedule

May 30, 2023

Filed under: Uncategorized — dentalsupportteam @ 5:55 pm
busy front desk team member with work

Regardless of what industry you work in, there are going to be slow days every now and then. However, gaps in your schedule on a regular basis can put you in a financial bind. Not only are you not bringing in as much revenue as you could, but you’re also paying your team to sit around with less productivity. How can you minimize the number of gaps in your schedule? How can your team fill up the time doing tasks that help the practice? Follow these tips!

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3 Benefits of Chart Auditing and How to Do It

May 16, 2023

Filed under: Uncategorized — dentalsupportteam @ 5:53 pm
wall of dental charts

Think fast—how many of your patients would you consider active? How many haven’t scheduled the work for their treatments plans? Although these questions may put you on the spot, they lead to important information to have every now and then.

Chart auditing, the process of determining the answers to these questions, may not be your top priority right now, but it needs to be done on a regular basis to keep a finger on the pulse of your patient base. In this post, you’ll learn why chart auditing is essential for your business and how to use it to your advantage.

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3 Challenges Specialty Practices Face in Answering Phone Calls

May 3, 2023

Filed under: Uncategorized — dentalsupportteam @ 5:21 pm
front desk receptionist talking on the phone

When you opened your specialty practice, you hand-picked your administrative team. Perhaps they had previous experience in your field, or perhaps they were eager to shift gears away from general practices. In any case, they are now highly trained and work efficiently.

But what do you do when your front desk workers go on vacation, take a lunch break, or are on maternity (or paternity) leave? You need someone to take phone calls that won’t require a lot of extra training. Good news! Dental Support Specialties serves not just general practices but also oral surgeries and periodontal practices. Keep reading to learn the challenges that come with a specialty practice and how we can help you continue to thrive and grow.

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