At some point in life, nearly everyone has experienced being misjudged. Others may have placed an inaccurate label on you or tried to put you inside a box that clearly doesn’t fit. We know the feeling.

At first glance, it may be easy to quickly judge Dental Support Specialties (DSS) as just another call center, but the truth is that we’re completely different! Although a call center employee answers the phone, and so do we, the similarities basically end there. We are proud to be unique from many other dental answering service companies in the following ways.

Every job comes with some amount of drudgery—those tasks that make the workday inch by. For the front desk staff at your dental practice, chances are their most dreaded tasks have to do with insurance. It’s a necessary evil in the field, but insurance can quickly wear you down unless you have some support.

In this post, you’ll learn about the various ways insurance can make everyone in your practice grumpy or even turn your practice into a toxic environment for patients and employees alike. Plus, you’ll learn how Dental Support Specialties can turn it around for you!

At the beginning of your career, you may have thought that clinical prowess and unparalleled service to your patients in person would be sufficient to make your practice successful. While these are certainly important to patient retention, you may not even get the chance to prove yourself—if your answering service isn’t capable of scheduling appointments. Learn why this ability is so important!