You’re pouring over your practice’s finances, as you do on a regular basis. Although you’ve treated several big cases lately, you aren’t seeing the kind of profit and growth you think you should. Then you realize that you have many unpaid insurance claims and patient bills.

It may be tempting to consider your aging report and uncollected fees as good as money in the bank, but they’re not! Until you get your dental billing under control and consistently get paid when you’re supposed to, your practice cannot thrive or succeed. That doesn’t mean your front desk team has do everything on their own. At Dental Support Specialties, we can help you collect what you’re owed in a timely manner, helping you reach your goals for your practice.

You need to make an appointment with your doctor, and you prefer to schedule it over the phone rather than online. As you call their office, expecting to have your needs met, instead of talking to a real person, you have to leave a message with a machine and wait to be contacted later. You hang up the phone unimpressed and frustrated by your interaction—or lack thereof—with the practice.

If you rely on an automated answering service at your dental practice, this is exactly how it can feel for your patients as they attempt to contact you. A smarter alternative is to turn to us at Dental Support Specialties for your dental answering service so that your valued patients can interact with a friendly team member and build a trusting relationship that lasts for years to come.

With the rest of the world, you waited at home during the pandemic for permission to reopen your practice. Like many out there, you’re feeling the economic pinch from being closed for several months, but now you have the chance to make up for lost time! But where do you start to recuperate? A great place to begin is with patient recall. In this post, you’ll learn how you can get patients back into your office and set your practice up for success in the coming months with scheduling support.