How Can a Dental Answering Service Improve Your Patients’ Experience?

February 23, 2019

Filed under: Uncategorized — dentalsupportteam @ 8:25 pm
A woman smiling while wearing a headset.

If you’ve been considering a dental answering service in order to reduce administrative duties at your practice, you’ll want to make sure that you’re getting the best bang for your buck. Just because they take calls from patients on your behalf doesn’t mean they aren’t able to improve other aspects of your practice as well.

Those who already work with a dental answering service will want to ask themselves if their company already performs these four functions. If you don’t work with an answering service, there’s no better time than now to speak with one today!

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Outsourcing Dental Insurance Verification vs. In-House Verification

February 12, 2019

Filed under: Uncategorized — dentalsupportteam @ 7:32 pm
A group of businesswomen smiling.

If your goal is to make patients feel comfortable and confident about using their insurance benefits at your office, the last thing you want is for unsuspecting fees or charges to appear on their statements. Furthermore, failing to catch errors on medical bills can result in loss in revenue. It’s currently estimated that about $125 billion is lost annually due to poor billing practices.

To make sure that your office’s revenue stream isn’t interrupted, you may want to consider outsourcing dental insurance verification. To learn the differences that in-house and outsourced verifications have to offer, keep reading!

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A Dental Answering Service Should Help You Build Relationships!

February 1, 2019

Filed under: Uncategorized — dentalsupportteam @ 5:09 pm
A woman smiling with a group of call center employees.

For far too long, dentistry has become way too clinical and impersonal, making it more difficult than ever to see a dentist comfortably. If there’s one thing that patients hate having to do, it’s be put on hold. The only thing more frustrating than being put on hold is being forced to speak with an automated message when you’d rather speak with a human being.

Instead of losing potential patients due to the tug-of-war with phone calls, consider hiring a dental answering service to manage the workload!

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