July 16, 2019
Your practice is performing well, but there is still room
for growth and improvement. You find that you miss several calls every day
while your go-to front desk team member is out for lunch. How can you make sure
that your practice can keep running smoothly and have a robust schedule?
Whether you need help with dental
scheduling during staff vacations or on a more consistent basis during busy
times of the day, Dental Support Specialties can meet your needs and make sure
that your practice is connecting with and serving patients in the best way
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July 2, 2019
Although your practice is doing fairly well financially, you
want to improve. Have you thought about being more efficient in your office’s
daily functions? Between answering the phones, filing dental insurance claims,
and making reminder calls, your front desk team members contribute to the
success of your practice, and Dental
Support Specialties can help make your practice run more smoothly and
maximize on your potential revenue. In this post, you’ll learn three reasons
why you should take advantage of our services.
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June 20, 2019
Has your practice suffered a high level of turnover that’s leaving
you vulnerable? Need to hire support staff right away but don’t have time to
train people and get them up to speed? In certain circumstances, it can help to
have an immediate team of professionals experienced in the field of dentistry,
especially those with a knack for customer service. That’s where a dental
answering service comes in. By using a team who’s sole job is to make your practice
more efficient, save money, and prevent potential financial setbacks, you can
maintain your practice’s revenue. Here’s how they integrate with your practice on
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June 12, 2019
When managing a small business, every dollar counts. It can
be so easy to let patients fall through the cracks, resulting in a missed opportunity
to increase your revenue. You may also end up spending far more time helping
your administrative staff learn your practice’s software, taking valuable time
away from your patients. Even worse, patients could be caught off guard by
surprise fees and may blame you as a result, causing them to search for dental
care elsewhere. With a dental
answering service, you can avoid these problems, save money running your
practice, and ensure much more in the process.
Keep reading to learn how a dental answering service can
save your practice money in the long-term.
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June 1, 2019
One of the most common aspects of building a team of support
staff is teaching them how to use the technology in your office. Of course, the
technology we’re referring to is the management software used to organize and
chart your current patients, as opposed to the digital x-ray machine. Unfortunately,
teaching your new hires how to use this software can be a time-consuming
process. Alternatively, choosing a dental
answering service can streamline the entire process without sacrificing quality.
Whether it’s communicating with patients to confirm post-op appointments or
filling your hygiene scheduling, here’s how you can benefit from a team who
already knows your software inside and out.
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May 30, 2019
Every good dentist wants to spend time focusing on what is most important: providing quality care for patients in need. Far too often, however, administrative duties can get in the way of fulfilling this mission. Submitting claims, following up, verifying insurance benefits, and more – the tedious and time-consuming tasks related to verifying dental insurance can leave dental professionals feeling tired and frustrated. What’s more, patients can also end up frustrated when they are surprised by fees that are not communicated to them beforehand. Want to avoid administrative hassles and focus on patient care? Here is how dental insurance verification support can help.
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May 18, 2019
When it comes to dental care, you’re going to need to accommodate
patients who want to use dental insurance. Most general practices have a
demographic where between 60 and 90 percent of the patient base uses some form
of a dental insurance. Instead of dealing with the headaches that come with
dental insurance verification, maybe it’s time to hire a helping hand! Learn
more about the pitfalls of dealing with dental
insurance verification in-house and why asking for help can be worth your
time and money!
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May 5, 2019
Building a reliable team of administrative staff for your
practice, whether it’s patient coordinators, insurance specialists, or even
just front desk receptionists, can be difficult and expensive to do. Not only
do you have to offer them decent benefits to stay competitive with other
practices, but you need to teach them the ropes of your practice’s scheduling software
and charting methods, which only takes up valuable time. For these reasons and
more, it may be more appropriate to choose a dental answering service for all
of your admin needs! Here are five reasons why.
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April 30, 2019
When you and your staff are out to lunch, so are new
potential patients. They call your office trying to set up an appointment, but instead
they get an answering machine. They hang up and try calling the next practice
on the list. You just lost an opportunity to make money. This is the exact
situation, among others like it, that we at Dental Support Specialties can
prevent through our dental
answering service. With us, you don’t have to worry about patients falling
through the cracks. In this post, learn what we can do for you to make sure
that you get every chance possible with your potential patients.
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April 26, 2019
Dad’s Life Lesson
up in Fremont Ohio, my dad instilled something in my four sisters and I
so strongly, it’s still with us every single day. His golden rule of
“if you aren’t early, you’re late!” was to him a key life lesson. (And
by early, he meant by at least ½ hour!)
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