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Dental Support Specialties Blog

4 Steps You Don’t Have to Worry about When You Work with DSS

January 17, 2022

Filed under: Uncategorized — dentalsupportteam @ 5:29 pm
happy, stress-free dentist working with DSS

Just when you get into a groove, a staff member decides to leave for another practice, moves, or simply is out on parental leave for several months. You dread the idea of having to start from scratch with someone new. There are so many steps involved with bringing a new dental employee onboard, but you worry that turning to a support company may be just as difficult.

We have excellent news! Instead of hiring someone new, Dental Support Specialties takes care of the most time-consuming steps for you and integrate quickly with your team. What are the steps we save you from? Read on to find out!


New Year, New Opportunities to Get Paid!

January 3, 2022

Filed under: Uncategorized — dentalsupportteam @ 5:27 pm
pile showing an insurance aging report for dental insurance verification

The countdown is over. The ball has dropped. It’s now 2022! You may have plenty of personal resolutions, but do you have any goals for your practice? Would you like to bring on an associate? Or maybe you’re considering hiring more hygienists or dental assistants.

Before making a costly decision about your business, you need to have all the numbers straight, which can be difficult if you still have unpaid dental insurance bills. Now is the perfect time to work with Dental Support Specialties to get your practice’s dental insurance verification in line.


How Dental Support Specialties Can Help You Cut Expenses

December 28, 2021

Filed under: Uncategorized — dentalsupportteam @ 8:50 pm
scissors cutting dental expenses

To have a successful small business, you bring in as much revenue as you can. However, more income isn’t the only way to become profitable—you also have to cut down on your expenses. In a dental practice, there are plenty of costs and overhead: rent, equipment, supplies, phone and internet, just to name a few. At first glance, it may seem like adding on another service would only add to your expenses, but Dental Support Specialties can actually help reduce your expenses. How? Read on to find out!


4 Questions to Ask a Dental Answering Service

December 14, 2021

Filed under: Uncategorized — dentalsupportteam @ 8:44 pm
woman trying to make a decision about a dental answering service

If you’re considering hiring a dental answering service, you may have many questions, especially how do you know whether you’ve found the right company? We recommend asking your prospective candidates, like Dental Support Specialties, these questions to help you determine whether your investment will help your practice. By doing your research beforehand, you can move forward with confidence that you’ve selected the right company to handle your phone calls.


3 Ways Dental Scheduling Can Help Your Practice Achieve Productivity Goals

December 3, 2021

Filed under: Uncategorized — dentalsupportteam @ 8:37 pm
dentist holding 2022 and dental instruments

At the end of the year, many people reflect on their progress and make goals to improve the following year. As a small business owner, you may do something similar. How could your dental practice do better in 2022?

Getting and keeping patients is a common struggle in dentistry, which is why you probably invest money into marketing for your practice, maintaining a great website, and providing the best care you can. At first glance, that may seem like everything you need to succeed. So why would you need a dental scheduling company? Read on to learn ways Dental Support Specialties can help you achieve goals for your practice.


The Trouble with Dental Billing for Your Front Desk Team

November 30, 2021

Filed under: Uncategorized — dentalsupportteam @ 9:36 pm
receptionist holding two phones and dealing with dental billing

Did you know that about 75 percent of the American public has dental insurance benefits? Many patients actively seek out practices that are in-network or at least willing to file claims for them to save on their out-of-pocket costs. Like it or not, dental insurance billing is often a necessary evil to keep patients happy, but it adds a heavy burden for your front desk team. Here are just some of the challenges your team can deal with and how Dental Support Specialties can make the process go much more smoothly.


How Leaving a Message Can Lead to Lost Patients

November 18, 2021

Filed under: Uncategorized — dentalsupportteam @ 9:34 pm
woman who is frustrated dealing with a normal dental answering service

Imagine calling your doctor to schedule an appointment. You don’t get an answering machine, which is a relief, but when the person on the other end answers, they explain that they need to take a message and call you back another time to book the visit. You hang up without setting an appointment like you were hoping to do.

If you are using a common dental answering service, patients could fall through the cracks and be lost, which costs you patient loyalty and revenue. In this post, you’ll learn how not being able to schedule appointments could be detrimental to your practice and how Dental Support Specialties can make all the difference.


3 Benefits of Working with a Team Familiar with Your Practice Management Software

November 2, 2021

Filed under: Uncategorized — dentalsupportteam @ 9:30 pm
man smiling and working on a computer with dental software

For most people, this time of year is hectic at work, particularly in the health and dental fields. Patients are trying to squeeze in appointments to use their insurance benefits. Plus, you can have staff out on vacation and your own festivities to enjoy.

Now imagine having a new team member start among the chaos. The thought of having to deal with this kind of stress is enough to disturb anyone’s peace and goodwill. Fortunately, the Dental Support Specialties team can work within your dental practice management software right away. Why does this matter? Read on to learn three reasons!


Grow in 2022: How Data Tracking and Chart Auditing Can Help

October 29, 2021

Filed under: Uncategorized — dentalsupportteam @ 6:55 pm
dental team looking at data through chart auditing

There’s no doubt—we live in the information age. You have more computing power in your phone now than some computers just a few decades ago, and software systems have become much more advanced. As a small business owner, you need to harness the information available to you in order to bring in more revenue. But how? The answer is simple—data tracking and chart auditing. In this post, you’ll learn more about using the data you have to benefit your dental practice and why you should make these tasks a priority in 2022.


End the Year Right and Collect Insurance Bills

October 17, 2021

Filed under: Uncategorized — dentalsupportteam @ 6:30 pm
calendar with dental instruments indicating the need to outsource dental verification

Believe it or not, 2021 is quickly drawing to a close. As a dentist, you know this means you could have a surge of patients trying to use their dental insurance benefits before they reset with the new year. Of course, bringing in more revenue is a good thing, but if you aren’t filing insurance payments efficiently, you’re putting your business at a serious disadvantage. Here’s how the process should go, what can go wrong, and why you should outsource dental verification with Dental Support Specialties.

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