December 2, 2018
There are many necessary steps to take in order to ensure
your dental practice runs smoothly and successfully. One of the most important (and
often overlooked) steps is managing patient claims. This can often become a
complicated process as your staff reviews the many insurance forms and plans
people have. Processing, managing and reviewing claims can quickly become a
When you have a team that makes the verification
process easier, you can focus on what matters most: giving your patients
stellar dental care. Here’s how they make it happen!
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November 18, 2018
When it comes to growing your patient base, you want to have
an employee who understands the functions of your current practice management
software. However, there are many different programs available across
practices, which means there’s no guarantee that the person you hire will have
a good understanding of it when they arrive.
Instead of taking up time to teach them how to use it, it may
be worth hiring a dental
answering service that is not only guaranteed to know the software, but offer
many other benefits.
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November 5, 2018
As you go through your work day, how often does your
practice end up missing calls from potential or current patients? There are
many hiccups that can cause you to miss out on new patients. It’s one thing for
your practice to not be open, but it’s another thing entirely for your practice
to be too busy to pick up the phone. Whatever the issue is, there is an easy
way to mitigate these potential losses and get more people through the door.
To learn how a dental
answering service can help you, keep reading!
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October 20, 2018
It’s that time of year again where you are reminding your current patients to use up their dental insurance benefits before they reset in the new year. It can be incredibly frustrating when you need to speak with dental insurance companies, especially when you simply just don’t have the time to submit claims. Of course, this is only one of the many tasks that can become overwhelming, especially during insurance season.
To reduce your workload and ensure your cash flow isn’t interrupted, consider hiring a service that makes dental billing less of a headache in the first place!
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October 8, 2018
Having a wide-variety of dental services and the most experienced staff are key tenets of any good dental practice. However, as your practice begins to grow and more patients begin scheduling, it can be daunting task to keep track of all of them throughout the year. With so many people scheduling, your chart audits can quickly become disorganized. By the time you stop to go over them and try to figure out why a patient cancelled or never showed up, it starts to feel like a lost cause.
That doesn’t have to be the case when you have a dental answering service to help you organize your busy practice. Here’s how they make it happen.
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September 30, 2018
If you’re practice gets many calls on a regular basis, then you understand the implications of missing calls from current or brand-new patients. Missing a call today could mean you never hear from that prospective patient again! However, what if you had a support team that did more than simply field calls and take voicemails? What if they could build a stronger connection with that person, present a positive image for your practice or make it easier to help patients already present in the office?
A dental answering service does all that and more!
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September 15, 2018
When you’re patients rely on dental insurance to receive treatment, making the process simple and straightforward is a very high priority. Each step of submitting claims forms needs to be taken into careful consideration; you don’t want patients to get upset when they realize that their treatment isn’t getting properly covered or their statements take forever to come in the mail.
Of course, you also wouldn’t want their forms to get rejected outright for a seemingly insignificant detail. That’s where dental insurance support comes in!
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September 4, 2018
Whether it’s for their first appointment with your office or one of several as part of a treatment plan, following up with patients is essential to maintaining consistent cash flow and a reliable client base. Without routine follow-ups, people may have no idea that they have an upcoming dental appointment. They may not realize that follow-up appointments are needed to complete their treatment!
However, a dental scheduling service can integrate the practice of follow-ups into your office’s protocols, therefore reducing the number of cancellations and no-shows!
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August 18, 2018
It doesn’t matter how good your dental services are or how friendly or helpful your team members are if they don’t answer the phone often enough. If someone calls during normal business hours and they don’t get to speak with a real person, the chances of them calling back later or even leaving a message are incredibly low.
That’s why you need a dedicated individual who’s ready to get your prospective patients scheduled and learn more about their needs. To learn about a whole new way to practice dental scheduling, keep reading.
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August 12, 2018
Whether you’re dealing with high volume or you simply can’t find team members that meet your standards, it can be difficult to find the right support for your practice’s unique needs. Not all employees are capable of performing all the tasks you need seamlessly. Even then, it’s difficult to measure their performance and determine what needs to be changed in order to give patients a better dental care experience overall.
That changes when you have a dental answering service consisting of only your most ideal team members.
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