Dental Support Specialties

Top 3 Benefits of Outsourcing Dental Billing for Your Practice

December 4, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:52 pm

The word outsourcing has developed a negative connotation in the recent past, but it doesn’t always mean sending jobs and money out of the country. When it comes to a dental practice, outsourcing some tasks, namely dental billing, can actually be quite beneficial for the business and your employees. What are these benefits? Keep reading to learn just three of the many!


Is Insurance Verification Really Necessary in the Dental Claims Process?

November 29, 2023

Filed under: Uncategorized — dentalsupportteam @ 5:19 pm
receptionist taking dental insurance information at the front desk

Part of running a successful business is cutting out unnecessary tasks wherever possible. You don’t need to dedicate time to tasks that don’t actually add value to your bottom line. At a dental practice, you may wonder how you can be more efficient, especially in your front office. Are there ways you can be more efficient here?

Dental insurance verification takes up quite a bit of this team’s time, but is it really necessary? Would it make more financial sense to cut this from the dental claims process? The answers may surprise you!


Freeze! Don’t Make These Illegal Mistakes in Your Dental Insurance Claims

November 16, 2023

Filed under: Uncategorized — dentalsupportteam @ 3:57 pm
insurance fraud words with a judge’s gavel

As a small business and dental practice owner, you bear a lot of responsibility. You have the largest financial stake, and you are in charge of whether it succeeds or fails, but that doesn’t mean you can take illegal shortcuts. In fact, if you make egregious, fraudulent mistakes in your insurance claims, you could face devastating consequences. To keep out of trouble, make sure you avoid these mistakes.


What Questions Should You Ask When Verifying Dental Insurance?

November 3, 2023

Filed under: Uncategorized — dentalsupportteam @ 2:49 pm
question mark in a speech bubble with a yellow background

To get the right answers, you must ask the right questions—this may sound like a fortune cookie, but it’s true! And when it comes to making sure your dental practice gets paid on time, you definitely want to ask the right questions.

If one step of the claims process goes wrong, dental insurance won’t pay you, which can hurt your business. What exactly should you be asking when you verify dental insurance? Keep reading to find out just four of the basic questions you need answers to!


How to Write a Strong Narrative for Dental Insurance

October 31, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:58 pm
frustrated professional trying to write a narrative

When you graduated from school, you may have thought your days of writing were behind you. Dentistry doesn’t seem like an industry that involves writing, but when it comes to dental insurance claims, you need to write a narrative or justification and context for treatment in a statement called a narrative.

While this narrative doesn’t have to start with “once upon a time,” it does need to tell a story—your patient’s dental story. To help you write a good narrative for each insurance claim, here are some tips to keep in mind.


Simple Rules for Coordination of Benefits

October 18, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:49 pm
pen and notepad with “Rules” written on it

When you decided to be in-network with dental insurance, you knew that it would attract more patients and help your business. However, working with these companies can get complicated. Case and point, a patient is covered by two insurance plans. You now have to do double the paperwork!

Coordination of benefits (COB) is essential if you want to be paid on time and correctly. Although there are more complex situations not discussed here, below are some rules that can help you get the basics of COB down.


Double Trouble: Working with Primary and Secondary Insurance Plans

October 3, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:46 pm
“secondary insurance” on a keyboard key

You’re not a layperson, so the world of dental insurance isn’t a confusing mystery. However, if you have a patient with two insurance plans, verification and billing can get mirky, even for professionals as seasoned as your front desk team! Which plan is the primary and secondary? How do you process the claims for the same services? How can you receive payments smoothly? Understanding more about this situation can help you know what to do next.


5 Strong Reasons to Outsource Dental Insurance Verification

September 28, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:38 pm
person with words and images above his head about outsourcing

Thanks to mass outsourcing of jobs overseas, you may have a negative view of outsourcing period. You may view it as taking away from someone else’s work and earning potential, but it’s not always like that. Sometimes, outsourcing can have an overwhelmingly positive outcome! Namely, outsourcing dental insurance verification can help your dental practice run more smoothly. What are some reasons to make this change? Read on to find out!


Insurance Verification 101: What, Why, and How

September 18, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:36 pm
insurance claim with a denied stamp on it

During dental school, you learned many clinical skills that serve you well on a day-to-day basis, but running a practice requires just as much business savvy. You don’t have to be an insurance expert, but understanding some of the financial basics like insurance verification can help you comprehend your practice’s needs and help everything work more smoothly.

What exactly is insurance verification? Why is it important, and how should it get accomplished? Read on to find out!


Medical vs. Dental Insurance Billing: Similarities and Differences

September 5, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:33 pm
receptionist pointing and having an idea

To the untrained eye, medical and dental insurance billing can seem exactly the same. Some people may question why they are separate at all. As a dentist, you may not be an expert in dental insurance in your practice, but you know you need to work with one who understands this often-confusing field.

When you know what makes dental insurance unique, you’ll learn how getting support for dental insurance verification can help your practice succeed!

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