CDT and CPT Codes: Experience in the Dental Field Matters

January 31, 2024

Filed under: Uncategorized — dentalsupportteam @ 4:35 pm
dental insurance claim form surrounded by dental and medical tools

In some fields, skills are easily transferrable. For example, someone who has experience in retail in one area of the market can usually switch to retail in another fairly smoothly. However, it doesn’t always work that way.

To the layperson, dental and medical insurance may seem identical and interchangeable, but they are actually quite different. When it comes to insurance, experience in medical claims doesn’t necessarily transfer to proficiency in the dental field. For your dental practice, you need someone who is familiar with filing dental insurance claims specifically according to HIPAA requirements.

A prime example of the difference between these fields and the need for respective expertise is represented in the distinction between CDT and CPT. Keep reading to learn more about these terms and how a professional in the dental field can benefit your practice’s bottom line.

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Why Do You Collect Upfront Payment?

January 17, 2024

Filed under: Uncategorized — dentalsupportteam @ 4:32 pm
dental professional getting payment from a patient

When patients enter your dental practice, they are warmly greeted by the person sitting at the front desk. As they check in the patient and make sure all their information has already been gathered, they say with a genuine smile the amount that is due for the appointment.

Does this mention of money sabotage your patient’s experience? Why is it common practice to have a patient pay upfront, and how can you make it easier or better for them? Get answers to these questions right here.

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Solving Difficulties with Dental Billing

January 2, 2024

Filed under: Uncategorized — dentalsupportteam @ 4:30 pm
stressed dentist at a computer

When you go to a store, you pay the full amount at the cash register, and you leave with a product. It’s an easy, straightforward transaction. In dentistry, billing isn’t quite as simple. In fact, dental billing can be downright challenging! Keep reading to learn about the difficulties faced by administrative professionals and what you can do to benefit your practice the most.

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