Simple Rules for Coordination of Benefits

October 18, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:49 pm
pen and notepad with “Rules” written on it

When you decided to be in-network with dental insurance, you knew that it would attract more patients and help your business. However, working with these companies can get complicated. Case and point, a patient is covered by two insurance plans. You now have to do double the paperwork!

Coordination of benefits (COB) is essential if you want to be paid on time and correctly. Although there are more complex situations not discussed here, below are some rules that can help you get the basics of COB down.

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Double Trouble: Working with Primary and Secondary Insurance Plans

October 3, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:46 pm
“secondary insurance” on a keyboard key

You’re not a layperson, so the world of dental insurance isn’t a confusing mystery. However, if you have a patient with two insurance plans, verification and billing can get mirky, even for professionals as seasoned as your front desk team! Which plan is the primary and secondary? How do you process the claims for the same services? How can you receive payments smoothly? Understanding more about this situation can help you know what to do next.

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5 Strong Reasons to Outsource Dental Insurance Verification

September 28, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:38 pm
person with words and images above his head about outsourcing

Thanks to mass outsourcing of jobs overseas, you may have a negative view of outsourcing period. You may view it as taking away from someone else’s work and earning potential, but it’s not always like that. Sometimes, outsourcing can have an overwhelmingly positive outcome! Namely, outsourcing dental insurance verification can help your dental practice run more smoothly. What are some reasons to make this change? Read on to find out!

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Insurance Verification 101: What, Why, and How

September 18, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:36 pm
insurance claim with a denied stamp on it

During dental school, you learned many clinical skills that serve you well on a day-to-day basis, but running a practice requires just as much business savvy. You don’t have to be an insurance expert, but understanding some of the financial basics like insurance verification can help you comprehend your practice’s needs and help everything work more smoothly.

What exactly is insurance verification? Why is it important, and how should it get accomplished? Read on to find out!

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Medical vs. Dental Insurance Billing: Similarities and Differences

September 5, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:33 pm
receptionist pointing and having an idea

To the untrained eye, medical and dental insurance billing can seem exactly the same. Some people may question why they are separate at all. As a dentist, you may not be an expert in dental insurance in your practice, but you know you need to work with one who understands this often-confusing field.

When you know what makes dental insurance unique, you’ll learn how getting support for dental insurance verification can help your practice succeed!

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5 Time-Consuming Tasks That Must Be Done to Get Paid on Time

August 25, 2023

Filed under: Uncategorized — dentalsupportteam @ 1:43 pm
dental instruments sitting on top of money in the background

As the owner and operator of a small business, you have your hands full every day. You not only see dental patients, but you also oversee the finances. You can’t do everything alone, which is why you’ve hired front desk personnel to help you with daily payments.

What many dental practice owners don’t see or realize is that getting paid isn’t always a simple, quick transaction. It can consist of many little time-consuming tasks, especially if you work with dental insurance. What are the main tasks necessary to get the money you’re owed? Read on to find out!

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The 2 Relationships That Matter Most for Your Practice’s Success

August 16, 2023

Filed under: Uncategorized — dentalsupportteam @ 2:46 pm
three front desk team members smiling

In life, there are plenty of rewarding relationships that deserve your time and attention. If you’re a dentist, however, in addition to family and friends, two relationships you shouldn’t neglect are with your patients and your support staff—if you want to be successful.

Why are these relationships so important, and how could your choice of an administrative service company affect them? Keep reading to find out!

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Experience Speaks for Itself: Why You Need a Seasoned Call-Answering Team

August 3, 2023

Filed under: Uncategorized — dentalsupportteam @ 12:49 pm
call-answering team with headsets on

As a dentist, you know education plays a vital role in your success. After all, you attend continuing education coursework every year to keep your skills and knowledge updated. But you also understand the high value of wisdom gained in on-the-job clinical experience.

When looking for an administrative professional or a support company for call-answering services, years of experience count for even more. Why would you rather work with someone who has years in the field over someone straight out of school? Here are just a few reasons to consider.

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3 Problems, 1 Solution for Dental Insurance Billing

July 26, 2023

Filed under: Uncategorized — dentalsupportteam @ 3:58 pm
man thinking of a solution to dental insurance billing problems

Would life be simpler if your dental practice didn’t accept insurance? Probably, but insurance is a monster that’s difficult to ignore. However, according to the Office of Disease Prevention and Health Promotion, about 70 percent of people under the age of 65 have dental insurance benefits, which means that accepting insurance opens the door to many more potential patients.

However, working with insurance billing comes with many challenges. Learn more about these challenges and how you can address them by continuing to read the content below.

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Is Outsourcing Insurance Billing Right for Your Practice?

July 14, 2023

Filed under: Uncategorized — dentalsupportteam @ 2:27 pm
illustration showing calculating dental insurance billing

Perhaps you’ve never really given the idea serious thought. Outsourcing insurance verification and billing is a decision that every dental practice should consider at some point. But how can you tell if it would be a smart choice for your office? Here are some signs that this move would benefit your practice.

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