Humans in general tend to resist change. You can become comfortable in your routines or in patterns you’ve always been taught to do things. However, when something new has many incredible benefits, you can’t ignore it and should sincerely consider giving it a chance! Outsourcing dental billing might not be something you initially favor, but think about these unignorable benefits of handing off these tasks as opposed to hiring an in-office specialist.
More Efficient, Consistent Revenue Collection
Everyone makes mistakes now and then, but when you have a whole team of experienced administrative experts rather than just one person, the chances of denied claims or delayed payments drop drastically. Accurate claims can go through the process more smoothly, resulting in reliable incoming cash flow.
When you outsource dental billing, you don’t have to provide training to stay updated on new coding or innovations in technology or software. The company takes care of that for you! In addition, you won’t experience any gaps in coverage and claim submission. While an in-office specialist can take time off or can have high turnover, causing delays in payment, an outsourced team can keep up with claims and continue bringing in money you’ve earned.
More Savings on Staffing Expenses
Hiring a new full-time team member involves more than just paying a salary; it also includes benefits, taxes, costs for ongoing training, and more. For some roles, these expenses are essential for in-office staffing, but the reality is that dental billing and working with insurance can be outsourced to a remote company for a substantially lower cost than having your own specialist or coordinator down the hall.
More Patient-Focused Team
As a dental practice, your business completely centers on your patients, which means they should be your team’s focus at all times. If you have an in-office employee who primarily works with insurance companies, they may detract others from serving your patients or give the wrong impression of your practice as they remain constantly on the phone. With worries about billing and claims handled outside the practice, your in-office team can have a more patient-focused culture and deliver a positive experience to your patients on every visit.
More Financial Peace of Mind
Although you may wish to be able to trust everyone, especially professionals you work with, unfortunately, someone could easily embezzle money or commit insurance fraud, placing your reputation and business at risk. However, outsourcing puts your insurance claims and collections in front of a third-party entity that can help make sure every cent is properly accounted for and processed correctly. For additional transparency, this company can provide weekly reports explaining the work they performed for your practice, letting you know your finances are accurate and healthy.
Any way you look at it, outsourcing dental billing seems to have a positive impact on dental practices. Although it can be daunting to try something new, consider how this transition could help your business grow and thrive.
About Dental Support Specialties
Since 2008, the Dental Support Specialties team has led the country in remote administrative services for verifying insurance benefits, dental billing, answering phone calls, and recovering accounts receivable. We fully train our professionals and stay HIPAA compliant, which means they are prepared to jump right into your practice software to help your billing run more smoothly. Would you like to speak to us about ways we can assist your dental business? Contact us here to schedule a consultation!