In various situations, you hear the saying: a good defense starts with a good offense. Translated to everyday language, being proactive and addressing issues early can protect you from harm. In a dental office setting, particularly when it comes to your finances, an example of this approach is called dental insurance verification. Using their information collected at the time of booking the visit, you basically need to confirm what benefits your patient has available before they come into your office. How does this early step protect your business? Keep reading to find out!

Whether in interviews, at a restaurant, during a shopping trip, or at the dentist’s office, the most uncomfortable and often confusing part is discussing the cost. When it comes to dental billing, the matter gets more complicated with insurance and other considerations, but you need to develop a trusting relationship with your patients. Being transparent and upfront about the price helps you do just that. How can you communicate clearly about the financial logistics of their care? Check out these tips!