Denied. Regardless of the circumstances, learning you’ve been denied evokes a discouraging and unsuccessful feeling. Especially when it comes to dental insurance claims, the word “denied” only means more work, more time, and more missing money you were supposed to receive. Without steady cash flow, how are you supposed to keep up with employee paychecks, necessary practice utilities and expenses, and pay yourself? Remote dental billing can reduce your denied insurance claims by doing the essential tasks explained in this post, so read on!
Training and Continuing Education
One of the major appeals for outsourcing dental billing is not having to train a new hire. Instead, the team can begin pretty much right away because they should already be familiar with how the process works and how to navigate and use your software system.
Just as new techniques and technologies occasionally come out for dental procedures, new steps or requirements can be announced for billing, meaning your outsourcing team will need to keep up to date with any changes. Fortunately, the company will take care of making sure their experts stay informed of the latest developments and continue to serve your practice with minimal interruption.
Dental Insurance Verification—Always
As you know, patient employment and life situations can change unexpectedly. You can’t assume their insurance information is the same as the last time they visited. For each appointment, it needs to be verified with the company. Confirm the policy and group number along with other essential information for every appointment on your schedule. When dental insurance verification occurs every time, you can avoid silly denials based on incorrect details. No matter how long the patient has been going to the same practice, verification ensures that this silly reason doesn’t result in denied and delayed claims.
Proper Handling of Complex Insurance Situations or Procedures
Complicated scenarios show up all the time for patients’ unique situations. For instance, some patients have two dental insurances because both partners get benefits at work and have included the other in the policy. As a result, you’d need to monitor the coordination of benefits. Or, as another example, the patient may need complicated procedures that have different benefits available.
By hiring a team of experts to handle your dental insurance claims, you’re far more likely to find at least a few people who know what to do to maximize insurance payment than if you try to hire a single insurance coordinator in your office.
Timely Claim Submission and Response
As the saying goes, time is money, so if your claims aren’t submitted within a certain period, you not only don’t get paid on time, but you run the risk of missing your window to get any insurance payment you’ve already earned. In this case, you might need to ask the patient pay additional unapproved expenses, which only results in frustration and negative feelings toward your practice. Paying a team to manage your claims means you have multiple people whose job is only to deal with this issue. No other distractions will get in the way of processing your claims for timely payments.
No one enjoys getting denied, but if you choose to pay a remote dental billing company, you will likely see fewer denied claims from insurance providers. As a result, you can breathe easier, knowing your practice’s financial obligations can be covered—with hopefully plenty to spare!
About Dental Support Specialties
At Dental Support Specialties, we believe in being perfectly transparent with our clients. We share logs on all our activities and tasks we perform for your practice, so you can supervise our performance. Our expert team members have years of industry experience and training, so insurance changes or law changes do not bother us or slow us down. To schedule a consultation with us, reach out online, and we’ll happily show you how we can make a difference for your dental practice.