On a day-to-day basis, your front desk team busily checks patients in and out, schedule appointments, collects payments, and answers phone calls, keeping your practice running smoothly. It may even seem to run like a well-oiled machine!

But what would happen if another task were tossed into the mix? A task like chart auditing can throw off your team’s routine, but it is imperative for your practice’s long-term success. In this post, explore the what, why, and how of chart auditing and find out the best way to handle it to maintain your team’s groove.

As a business owner, you have to know certain numbers. You need to know how many new patients you get a month, how much return you’re getting on your marketing budget, how much revenue you make, how many inactive patients you have, and more.

But sometimes quantifying the true value of a service can be tricky. For instance, when measuring the value of a dental answering service, you need to consider more than the cost—you must also think about the priceless intangible benefits! Here are just a few ways that it can help your practice.