System: An organized and coordinated method; a procedure; A group of interacting, interrelated, or interdependent elements forming a complex whole ; A condition of harmonious, orderly interaction.

Protocol: A code of correct conduct; Rules or guidelines that are peculiar to every culture or organization , and are supposed to be observed by all parties in the conduct of business, entertaining, negotiating, politics, etc.

Does your practice have clearly defined systems, job descriptions/expectations and protocols that encompass every single department, task and expectation within? (more…)

You know you need to make some changes. You know your practice is not where you want it to be, where you vision it to be, where you know it CAN be. What on earth are you waiting for?

We know that change doesn’t come easy, and usually comes with a small price. But what you get when you don’t change is more difficult and costly than implementing the change itself! (more…)