{"id":1956,"date":"2023-02-03T15:11:16","date_gmt":"2023-02-03T15:11:16","guid":{"rendered":"https:\/\/www.dentalsupportspecialties.com\/blog\/?p=1956"},"modified":"2023-04-26T15:11:25","modified_gmt":"2023-04-26T15:11:25","slug":"no-messages-just-dental-scheduling","status":"publish","type":"post","link":"https:\/\/www.dentalsupportspecialties.com\/blog\/2023\/02\/03\/no-messages-just-dental-scheduling\/","title":{"rendered":"No Messages, Just Dental Scheduling"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignleft size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2023\/04\/AdobeStock_183673301__1682521778_97726-300x200.jpg\" alt=\"person typing into office phone to listen to messages\" class=\"wp-image-1957\" srcset=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2023\/04\/AdobeStock_183673301__1682521778_97726-300x200.jpg 300w, https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2023\/04\/AdobeStock_183673301__1682521778_97726-768x512.jpg 768w, https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2023\/04\/AdobeStock_183673301__1682521778_97726.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<p>As you come in to work one day, one of your front desk team members submits a time-off request. They are taking a whole week off for their kid\u2019s spring break. You obviously want them to have a fun time, but maybe you\u2019re worried about how the practice will fare without them. Checking patients in and out shouldn\u2019t be too difficult to add to someone else\u2019s plate for a week, but you don\u2019t know who will answer all the incoming phone calls and keep your schedule filled.<\/p>\n\n\n\n<p>That\u2019s where the team at Dental Support Specialties comes in! Unlike other answering service companies, we don\u2019t just take messages\u2014we actually work within your <a href=\"https:\/\/www.dentalsupportspecialties.com\/scheduling-support.html\">schedule<\/a> and book appointments.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">Why Leaving Messages Doesn\u2019t Work<\/h2>\n\n\n\n<p>When it comes to customer service, people despise machines. They can feel like their voice message goes out to a huge void and wonder if anyone will actually hear and respond to it. Especially if your staff will be out for more than a couple of days, it could be a while before the patient hears back, which doesn\u2019t make your practice look good at all.<\/p>\n\n\n\n<p>This reasoning is why some practices take advantage of call centers. Calling and talking to a real person is a great start, but unless that person can actually do something to help, it can feel just as pointless. Leaving a message and waiting to hear back can be tedious and inconvenient for the patient, especially if it\u2019s a dental emergency situation. In the meantime, the patient can move on and find another dental practice, which means you\u2019ve lost your chance for additional revenue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Scheduling Is Important<\/h2>\n\n\n\n<p>On the other hand, because Dental Support Specialties can actually book appointments in your schedule, your patients can not only have a conversation with a flesh-and-blood person but also accomplish the reason for their call. You can rest easy knowing they hang up feeling satisfied and your schedule is fully updated and as full as possible.<\/p>\n\n\n\n<p>At Dental Support Specialties, we have access to basically all software suites, so we are likely already familiar with your systems. In fact, our professionals need very minimal training before they can begin. Plus, We are friendly and helpful, doing everything we can to provide the best customer service to everyone who calls your practice.<\/p>\n\n\n\n<p>You shouldn\u2019t have to stress about your staff taking time off. When you turn to Dental Support Specialties, the phone lines are covered by professionals who are capable of representing your practice well and setting appointments in your employee\u2019s absence.<\/p>\n\n\n\n<p><strong>About Dental Support Specialties<\/strong><\/p>\n\n\n\n<p>For those needing help with dental administrative tasks, Dental Support Specialties offers a full menu of services, including scheduling assistance, call answering, insurance verification, and more. You can learn more about our services and rate by <a href=\"https:\/\/www.dentalsupportspecialties.com\/contact.html\">scheduling a consultation<\/a> with us. We\u2019ll be happy to fill in the gaps in your staff\u2019s schedules or help on a more consistent basis.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As you come in to work one day, one of your front desk team members submits a time-off request. They are taking a whole week off for their kid\u2019s spring break. You obviously want them to have a fun time, but maybe you\u2019re worried about how the practice will fare without them. Checking patients in [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1956","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>No Messages, Just Dental Scheduling - Dental Support Specialties<\/title>\n<meta name=\"description\" content=\"Taking messages isn\u2019t productive for your dental practice. 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