{"id":1829,"date":"2022-01-31T17:32:00","date_gmt":"2022-01-31T17:32:00","guid":{"rendered":"https:\/\/www.dentalsupportspecialties.com\/blog\/?p=1829"},"modified":"2022-02-17T17:32:38","modified_gmt":"2022-02-17T17:32:38","slug":"rising-challenge-dss-helps-3-types-dental-practices","status":"publish","type":"post","link":"https:\/\/www.dentalsupportspecialties.com\/blog\/2022\/01\/31\/rising-challenge-dss-helps-3-types-dental-practices\/","title":{"rendered":"Rising to the Challenge: How DSS Helps 3 Types of Dental Practices"},"content":{"rendered":"\n
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You hire a dental answering service to take calls that come in while your staff members are out on vacation. However, you worry about how well they will represent your practice. What if the patient has questions? What if your practice is a specialty office? Can the service company still help you?<\/p>\n\n\n\n

Before you decide to hire a service company like Dental Support Specialties, you want to know they can handle the challenges that come up. Our team is uniquely qualified to serve three types of dental practices<\/a>: general, periodontal, and oral surgery. Here are the challenges we often face with these types of practices and how we address them.<\/p>\n\n\n\n\n\n\n\n

Challenges with General Dental Practices<\/h2>\n\n\n\n

At first glance, a general practice seems less complex than a specialty office. However, remember that general dentists tend to offer a wider variety of services. This means that the administrative staff needs to have at least some rudimentary knowledge about many types of procedures. For instance, they need to know how long teeth whitening typically takes or how to fit in an emergency root canal procedure into the schedule.<\/p>\n\n\n\n

At Dental Support Specialties, our team members have years of dentistry experience and are familiar with the cosmetic, restorative, and preventive services that most general practices offer. As a result, we also know how to process insurance claims, if applicable, for these procedures and can answer some basic questions, ensuring that your patients hang up the phone feeling like their needs have been met.<\/p>\n\n\n\n

Challenges with Periodontal and Oral Surgery Practices<\/h2>\n\n\n\n

Specialty practices, specifically periodontal and surgical, bring some unique administrative challenges, such as the following:<\/p>\n\n\n\n