{"id":1683,"date":"2020-11-04T20:00:00","date_gmt":"2020-11-04T20:00:00","guid":{"rendered":"https:\/\/www.dentalsupportspecialties.com\/blog\/?p=1683"},"modified":"2020-12-30T20:00:16","modified_gmt":"2020-12-30T20:00:16","slug":"importance-scheduling-dental-answering-service","status":"publish","type":"post","link":"https:\/\/www.dentalsupportspecialties.com\/blog\/2020\/11\/04\/importance-scheduling-dental-answering-service\/","title":{"rendered":"The Importance of Scheduling for Your Dental Answering Service"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2020\/12\/AdobeStock_317107976__1608219870_85508-300x200.jpg\" alt=\"messages light on office phone\" class=\"wp-image-1684\" srcset=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2020\/12\/AdobeStock_317107976__1608219870_85508-300x200.jpg 300w, https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2020\/12\/AdobeStock_317107976__1608219870_85508-768x512.jpg 768w, https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2020\/12\/AdobeStock_317107976__1608219870_85508.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n\n<p>\u201cLeave a message at the beep.\u201d How many times have you heard that and hung up right away? Probably too many to count, and you\u2019re far from alone. In fact, according to NPR and <em>The New York Times<\/em>, people, especially Millennials, are leaving fewer voice mail messages than ever before. If you use a dental answering service that only takes messages and doesn\u2019t schedule appointments, your practice could be losing chances to bring in new patients and significant money! Keep reading to learn how finding the right <a href=\"https:\/\/www.dentalsupportspecialties.com\/phone-scheduling-support.html\">answering service<\/a> can help your business grow.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">Why People Aren\u2019t Always Better Than Machines<\/h2>\n\n\n\n<p>Maybe you utilize an answering service with a real person on the other end of the line. Talking to a flesh-and-blood human is an improvement, but if they can\u2019t actually put your patients on your schedule, the service might as well be a machine. Yes, the person answering the phone can say, \u201cI\u2019ll let them know you called, and they\u2019ll get back to you as soon as possible.\u201d However, this leaves your patient with unfinished business, an open problem left unsolved. It also allows them to easily search for another dental office, change their mind, and go with another dentist instead of you.<\/p>\n\n\n\n<p>In addition, when your front desk team returns to work, do you think they want to come back to a large pile of messages to address? Calling back patients takes time away from other work that needs to be done and delays getting appointments set, potentially impacting your practice\u2019s bottom line.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Scheduling Matters<\/h2>\n\n\n\n<p>Whether leaving a message with a machine or a person, patients who hang up without making an appointment are more likely to call another dental office than to wait patiently on a return phone call from your practice. As a result, you may lose patients by choosing to use a typical messaging service. Only Dental Support Specialties takes dental scheduling support to another level and becomes a valuable extension of your team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How Dental Support Specialties Answers the Call<\/h2>\n\n\n\n<p>Clearly, it\u2019s important to have someone available for patients when they reach out to your practice, but it\u2019s not always possible to have someone in your office to answer the phone. Your team could be busy checking in a patient, processing insurance claims, on another line with a caller, or out for lunch. Perhaps your front desk person is out sick or on vacation\u2014you still need someone to answer phone calls during office hours. Dental Support Specialties can pick up any slack, talk to your patients in a friendly manner, and actually schedule appointments.<\/p>\n\n\n\n<p>In the end, your patients want to know that your office will meet their needs and be there for them when they need you. Trusting Dental Support Specialties ensures that no caller fall through the cracks and that your schedule is as full as possible.<\/p>\n\n\n\n<p><strong>About Dental Support Specialties<\/strong><\/p>\n\n\n\n<p>Dental Support Specialties is unlike any other dental answering service available. Instead of taking messages, our real-life dental professionals are able to schedule appointments using your software. We have years of experience and don\u2019t require any training or IT support from your office. In addition, we offer remote administrative services like insurance verification, billing issues, and more. If you would like to learn more about our services, you can contact us through our <a href=\"https:\/\/www.dentalsupportspecialties.com\/contact.html\">website<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cLeave a message at the beep.\u201d How many times have you heard that and hung up right away? Probably too many to count, and you\u2019re far from alone. In fact, according to NPR and The New York Times, people, especially Millennials, are leaving fewer voice mail messages than ever before. If you use a dental [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1683","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Importance of Scheduling for Your Dental Answering Service<\/title>\n<meta name=\"description\" content=\"If your dental answering service doesn\u2019t schedule appointments for you, then you\u2019re missing opportunities to bring in more revenue.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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