{"id":1490,"date":"2019-06-01T21:59:38","date_gmt":"2019-06-01T21:59:38","guid":{"rendered":"https:\/\/www.dentalsupportspecialties.com\/blog\/?p=1490"},"modified":"2019-07-03T15:36:53","modified_gmt":"2019-07-03T15:36:53","slug":"choose-a-dental-answering-service-that-knows-your-software","status":"publish","type":"post","link":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/06\/01\/choose-a-dental-answering-service-that-knows-your-software\/","title":{"rendered":"Choose a Dental Answering Service That Knows Your Software!"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/07\/AdobeStock_161662919__1542132953_11531.jpg\" alt=\"A woman speaking on the phone while working on a computer.\" class=\"wp-image-1493\" width=\"307\" height=\"205\" srcset=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/07\/AdobeStock_161662919__1542132953_11531.jpg 800w, https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/07\/AdobeStock_161662919__1542132953_11531-300x200.jpg 300w, https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/07\/AdobeStock_161662919__1542132953_11531-768x513.jpg 768w\" sizes=\"auto, (max-width: 307px) 100vw, 307px\" \/><\/figure><\/div>\n\n\n\n<p>One of the most common aspects of building a team of support\nstaff is teaching them how to use the technology in your office. Of course, the\ntechnology we\u2019re referring to is the management software used to organize and\nchart your current patients, as opposed to the digital x-ray machine. Unfortunately,\nteaching your new hires how to use this software can be a time-consuming\nprocess. Alternatively, choosing a <a href=\"https:\/\/www.dentalsupportspecialties.com\/what-we-do.html\">dental\nanswering service<\/a> can streamline the entire process without sacrificing quality.\nWhether it\u2019s communicating with patients to confirm post-op appointments or\nfilling your hygiene scheduling, here\u2019s how you can benefit from a team who\nalready knows your software inside and out.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">No Additional IT or HIPAA Training Required<\/h2>\n\n\n\n<p>With every administrative hire you make, you also need to\ngive them time to get used to using your practice\u2019s management software.\nInstead of serving your patients, you end up spending time walking your new\nhire through all the channels they need to know to complete basic tasks. If\nyour hire is not as familiar with HIPAA regulations, it could potentially put\nyour practice at risk if private medical information gets released accidentally.<\/p>\n\n\n\n<p>Thankfully, dental answering services are familiar with all types\nof dental management software and fully informed on HIPAA regulations to ensure\nprivacy. As soon as you need their expertise, you don\u2019t have to worry about\ntraining them or introducing them to your practice\u2019s software.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Better Communication Between Your Office and Patients<\/h2>\n\n\n\n<p>When your own staff is too busy accommodating patients in\nthe office, it leaves people on your phone lines at risk of receiving nothing\nbut a voicemail when they call. If this happens and they are looking for a new\ndental practice, their more likely to never bother calling your office again\nand move on to another practice that does answer. To capture these leads, a\ndental answering service can improve your customer service and ensure that\ntheir being accommodated just as much as the patients in your office.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Follow-Up with Post-Op Calls with Ease!<\/h2>\n\n\n\n<p>After your patients finish their appointment, there\u2019s always\nthe possibility that they are going to need to come back to the office for a\nfollow-up. When it comes to restorative care, it is crucial that they come back\nfor their permanent restoration. That\u2019s why post-op calls and confirmations are\nso important in the long-term. A dental answering service can manage these\ncalls through your practice\u2019s software with ease and ensure that your patients\nare completing their aftercare.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Keeping Your Hygiene Schedule Filled<\/h2>\n\n\n\n<p>Serving patients is your number-one priority, but it\u2019s also\nimportant that any available time in your schedule is filled with basic preventive\ntreatments. This includes hygiene visits, which are by far going to be your\nmost commonly requested treatment. Dental answering services make sure that\nyour hygiene schedule stays filled, ensuring that you maintain consistent cash\nflow and that your practice stays profitable.<\/p>\n\n\n\n<p>Don\u2019t want to worry about training your new employees to use\nyour office\u2019s management software? Call our office to learn more about how a\ndental scheduling support team can help you!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About Dental Support Specialties<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.dentalsupportspecialties.com\/about.html\">Dental Support\nSpecialties<\/a> has been helping dental practices across the country become\nmore efficient and boost their customer service via a highly-trained team of\nexperts in the dental field. Their knowledge and customer service are sure to give\nyour practice the boost that it needs to meet the demands of your community. Give\nour office a <a href=\"https:\/\/www.dentalsupportspecialties.com\/contact.html\">call<\/a>\nto learn more about removing the hassle of training employees.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the most common aspects of building a team of support staff is teaching them how to use the technology in your office. Of course, the technology we\u2019re referring to is the management software used to organize and chart your current patients, as opposed to the digital x-ray machine. Unfortunately, teaching your new hires [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1490","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Choose a Dental Answering Service That Knows Your Software! - Dental Support Specialties<\/title>\n<meta name=\"description\" content=\"Want to expand your team but don\u2019t want to teach your new hires how to use your practice\u2019s management software? Consider a dental answering service!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/06\/01\/choose-a-dental-answering-service-that-knows-your-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Choose a Dental Answering Service That Knows Your Software! - Dental Support Specialties\" \/>\n<meta property=\"og:description\" content=\"Want to expand your team but don\u2019t want to teach your new hires how to use your practice\u2019s management software? 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