{"id":1459,"date":"2019-04-26T21:00:55","date_gmt":"2019-04-26T21:00:55","guid":{"rendered":"https:\/\/www.dentalsupportspecialties.com\/blog\/?p=1459"},"modified":"2025-10-03T17:25:32","modified_gmt":"2025-10-03T17:25:32","slug":"my-daughter-made-me-do-it-becoming-the-remote-dental-support-specialist","status":"publish","type":"post","link":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/04\/26\/my-daughter-made-me-do-it-becoming-the-remote-dental-support-specialist\/","title":{"rendered":"\ufeffMy Daughter Made Me Do It \u2013 Becoming the Remote Dental Support Specialist"},"content":{"rendered":"\n

First, I Worked Front Desk<\/h2>\n\n\n\n

When\n I was pregnant with my fourth daughter, Alison, I worked front desk at a\n dental practice. My husband, Joey, was a high school biology teacher \nand football coach, who had just started two-a-days training. I was one \nbusy mama. But at the time I never dreamed of remote work for my \ndentist\u2019s office.<\/p>\n\n\n\n\n\n\n\n

An RH incompatibility made my last two \npregnancies stressful. At 24 weeks, three days gestation with Alison, \nshe needed an in-womb blood transfusion to help us buy more \u201ccooking\u201d \ntime for her. We had hoped that several of these treatments throughout \nthe rest of my pregnancy would allow me to carry her close to full term.<\/p>\n\n\n\n

The\n blood transfusion was terrifying, but successful\u2014and the first they had\n ever done at our hospital. All tests indicated Alison\u2019s blood levels \nwere good to go. Two days later, on a Sunday morning after my husband \nhad already left for football, I just didn\u2019t feel good. My legs ached. I\n felt flushed. I wasn\u2019t sure what was happening.<\/p>\n\n\n\n

Then My Joy Baby Came<\/h2>\n\n\n\n

I\n called my obstetrician and he said, (in his southern drawl) \u201cDarlin\u2019, \njust tell me you don\u2019t have a fever.\u201d I started crying and told him I \nthought I did. Joey rushed home and took me to the hospital where they \nwere ready and waiting for me. The doctor softly told me that I had a \nraging infection in my placenta, presumably caused by the transfusion, \nand that it threw me into labor. They needed to take Alison, NOW.<\/p>\n\n\n\n

Alison\n was born August 13, 2006, at 1 lb. 9 oz. On a ride that can only be \ndescribed as terrifying, the next 82 days of life in the NICU were \nfilled with ups, downs, prayers, faith, and refusal of anything less \nthan bringing our daughter home.<\/p>\n\n\n\n

The day we brought her home, the \ndoctor handed me a sealed packet. \u201cAlison\u2019s entire history. I wouldn\u2019t \never even open it if I were you.\u201d I haven\u2019t, but I\u2019m friends with one of\n our favorite NICU nurses who told me on Alison\u2019s birthday that she had \nto give her CPR with two fingers, but knew she was going to be just \nfine when Ali\u2019s eyes opened and she actually smiled at her. That\u2019s my \nlittle Jujube (our nickname for her since she was so tiny and sweet).<\/p>\n\n\n\n

My Journey Begins<\/h2>\n\n\n\n

We\n knew Alison was going to need additional therapies to help her thrive \nand grow into her best life. Joey and I made the decision that I was \ngoing to resign my business manager position at the dental office to \nstay home to give Alison the best care that we could. Not knowing what \nthe future held for our daughter, and going from a two-income family to \none, was unbelievably stressful, but we knew it was the right decision.<\/p>\n\n\n\n

Alison\u2019s\n therapies became my full-time focus: physical, occupational, and \nspeech. She was a very joyful, ornery little girl, but we could see her \nimprovements. I tried anything I could to work from home to supplement \nour income and help buy groceries. With Joey teaching full time and \ncoaching football, I needed something flexible. I did extensive research\n on remote virtual assistants and invested in training manuals.<\/p>\n\n\n\n

Becoming Remote Front Desk Aide<\/h2>\n\n\n\n

I\n applied for jobs that I thought I could master from home. One was \nscheduling for physicians and physician assistants for a local ER with \nfive facilities. They gave me a chance, and I was able to successfully \ndo this remotely from home for three years, working around my schedule \nto accommodate Alison\u2019s care and therapies.<\/p>\n\n\n\n

At that time, a dental\n coach that I had met at one of the offices I worked at reached out to \nme because he had a dental practice in Michigan that he thought could \nuse my help training their front desk. I was so excited. I worked remote\n during Alison\u2019s nap time, on the phone, from my basement. This led to \nanswering their phones on Fridays when the office was closed. Then we \nadded scheduling appointments. And finally we added processing insurance\n and billing. I took all of my experience, continued to learn, and \nworked hard to be a productive and creative behind-the-scenes, remote \nteam member for my new clients.<\/p>\n\n\n\n

It was so FUN and productive that I\n started engaging in social media to share the idea. Facebook was just \ntaking off, and before I knew it, I had more business than I could \nhandle. (One of my very first clients ever is still with DSS to this \nday!)<\/p>\n\n\n\n

Now We \u201cRemote\u201d Much More!<\/h2>\n\n\n\n

From there, the dental administrative virtual assistant<\/strong><\/a> idea\n bloomed! I was able to continue to support clients remotely while \nAlison was growing, thriving, and graduating from her therapies. \nI created dental websites for local clients and provided marketing \nmaterials as well.<\/p>\n\n\n\n

By the time Alison started kindergarten, the \nbusiness had grown enough to branch out of my basement into our first \noffice, with three employees. We quickly expanded, moving two more \ntimes. Last March we moved to our current 10,000 square foot facility \nwith 40+ employees. In my \u201cspare\u201d time, I\u2019ve joined forces with Missy \nFryer to create Buckeye Dental Productions<\/strong><\/a>, and publish team training books, the Dental Survival Guide Series.<\/p>\n\n\n\n

Alison\n is now twelve years old, and is completely mainstreamed in school. \nShe\u2019s into cheerleading and basketball, and is an absolutely joyful \ngirl. Joey retired from teaching to join DSS full time as the CFO. \nAgain, a scary time for him to walk away from teaching and coaching, but\n we knew it was the right time to hold hands and jump! He has been such a\n strong force and support system for our family AND business! He\u2019s my \ntotal ROCK.<\/p>\n\n\n\n

Forever Grateful<\/h2>\n\n\n\n

I will never forget that I \ncould be telling a completely different story. We are forever \ngrateful to honor our blessings every day. I teach my girls to never \ngive up: you fight, you stay strong, you pray, you cry\u2014but then you \nadjust your course to be better. And along the way, look \nfor opportunities to help lift others.<\/p>\n\n\n\n

I have four sisters, four \ndaughters, am surrounded daily by 42 of the most talented and lovely \nwomen you will ever meet, and so many other uplifting women in my life \nwho have been fierce, forces of nature\u2014and a true inspiration in helping\n me write my story.<\/p>\n","protected":false},"excerpt":{"rendered":"

First, I Worked Front Desk When I was pregnant with my fourth daughter, Alison, I worked front desk at a dental practice. My husband, Joey, was a high school biology teacher and football coach, who had just started two-a-days training. I was one busy mama. But at the time I never dreamed of remote work […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1459","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nRemote Dental Support Specialist | Dental Support Specialties<\/title>\n<meta name=\"description\" content=\"Find out how parenthood helped a dental support specialist make a successful transition to working remotely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/04\/26\/my-daughter-made-me-do-it-becoming-the-remote-dental-support-specialist\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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