{"id":1443,"date":"2019-02-01T17:09:18","date_gmt":"2019-02-01T17:09:18","guid":{"rendered":"https:\/\/www.dentalsupportspecialties.com\/blog\/?p=1443"},"modified":"2019-03-20T17:14:56","modified_gmt":"2019-03-20T17:14:56","slug":"a-dental-answering-service-should-help-you-build-relationships","status":"publish","type":"post","link":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/","title":{"rendered":"A Dental Answering Service Should Help You Build Relationships!"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_87474141__1539622418_48611.jpg\" alt=\"A woman smiling with a group of call center employees.\" class=\"wp-image-1445\" width=\"349\" height=\"232\" srcset=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_87474141__1539622418_48611.jpg 800w, https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_87474141__1539622418_48611-300x200.jpg 300w, https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_87474141__1539622418_48611-768x512.jpg 768w\" sizes=\"auto, (max-width: 349px) 100vw, 349px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">For far too long, dentistry has become way too clinical and\nimpersonal, making it more difficult than ever to see a dentist comfortably. If\nthere\u2019s one thing that patients hate having to do, it\u2019s be put on hold. The\nonly thing more frustrating than being put on hold is being forced to speak\nwith an automated message when you\u2019d rather speak with a human being.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of losing potential patients due to the tug-of-war\nwith <a href=\"https:\/\/www.dentalsupportspecialties.com\/phone-scheduling-support.html\">phone\ncalls<\/a>, consider hiring a dental answering service to manage the workload!<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">Putting Relationships First with Patients<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When a patient calls your practice, it can be for a number\nof different reasons. They may be calling because a friend or family member\nrecommended your practice to them. They could be confirming an appointment that\u2019s\ncoming up in the future. If they are calling for the first time, you\u2019ll want to\nprovide a positive first impression so that they follow through on their plan\nto schedule a new patient appointment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By choosing a dental answering service whose goal is not\njust helping you gain new patients, but creating a positive relationship with\nthese patients, you end up establishing a positive connection with that\nindividual before they even walk through your practice doors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customer Service That Leaves the Patient Satisfied<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While creating a good rapport is essential, dental answering\nservices never want to leave people wanting more. At the end of the day, the\nemployee should make it clear that they met all of the person\u2019s needs. While accomplishing\nthis, they should be doing so politely and without any doubt that their needs\nhave been met. While this may seem obvious, you\u2019d be surprised by the reasons\npeople give for skipping a dental visit or going to a different dentist entirely.\nThe more impersonal the call feels, the less likely they\u2019ll want to follow\nthrough on their visit. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Learn More About Your Potential Patients<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While the main goals during these calls are establishing a\npositive relationship and getting people schedule for future visits, there\u2019s no\nreason why the caller shouldn\u2019t also try to get to know the patient a bit\nbetter. This is particularly true for practices who are just getting off the\nground and don\u2019t really have an accurate representation of what their community\nneeds. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if you know that most of your patients are\nolder, than making restorative dentistry a priority can prove beneficial to\nyour practice. If you\u2019d prefer to cater to specific types of patients, a dental\nanswering service can cater to this need as well. If you\u2019re used to providing\nservices to entire families, you\u2019ll want to make sure that your employee is paying\nspecial attention to parents who call in asking for care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Answering services are sure to provide dental scheduling\nsupport, but they aren\u2019t the only reason you should give one a call to start\naiding your budding practice!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About Dental Support Specialties<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When your practice needs more patients, choosing great people\nis sure to get you great results. The team members at <a href=\"https:\/\/www.dentalsupportspecialties.com\/about.html\">Dental Support\nSpecialties<\/a> are not only skilled in fantastic customer service, but fully-trained\nto use a wide variety of dental software and routinely updated on the latest\nchanges in insurance policy specifically within the dental industry. To learn\nmore about their services, you can contact them directly through their <a href=\"https:\/\/www.dentalsupportspecialties.com\/contact.html\">website<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>For far too long, dentistry has become way too clinical and impersonal, making it more difficult than ever to see a dentist comfortably. If there\u2019s one thing that patients hate having to do, it\u2019s be put on hold. The only thing more frustrating than being put on hold is being forced to speak with an [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1443","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A Dental Answering Service Should Help You Build Relationships!<\/title>\n<meta name=\"description\" content=\"Taking phone calls is one thing, but does your dental answering service work to build long-lasting relationships with your patient base?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Dental Answering Service Should Help You Build Relationships!\" \/>\n<meta property=\"og:description\" content=\"Taking phone calls is one thing, but does your dental answering service work to build long-lasting relationships with your patient base?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/\" \/>\n<meta property=\"og:site_name\" content=\"Dental Support Specialties\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-01T17:09:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-20T17:14:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_87474141__1539622418_48611.jpg\" \/>\n<meta name=\"author\" content=\"dentalsupportteam\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"dentalsupportteam\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/\"},\"author\":{\"name\":\"dentalsupportteam\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#\\\/schema\\\/person\\\/8ff81204cd556ad923e90b1ab1e7a128\"},\"headline\":\"A Dental Answering Service Should Help You Build Relationships!\",\"datePublished\":\"2019-02-01T17:09:18+00:00\",\"dateModified\":\"2019-03-20T17:14:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/\"},\"wordCount\":578,\"image\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/AdobeStock_87474141__1539622418_48611.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/\",\"url\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/\",\"name\":\"A Dental Answering Service Should Help You Build Relationships!\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/AdobeStock_87474141__1539622418_48611.jpg\",\"datePublished\":\"2019-02-01T17:09:18+00:00\",\"dateModified\":\"2019-03-20T17:14:56+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#\\\/schema\\\/person\\\/8ff81204cd556ad923e90b1ab1e7a128\"},\"description\":\"Taking phone calls is one thing, but does your dental answering service work to build long-lasting relationships with your patient base?\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/AdobeStock_87474141__1539622418_48611.jpg\",\"contentUrl\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/AdobeStock_87474141__1539622418_48611.jpg\",\"width\":800,\"height\":533},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/01\\\/a-dental-answering-service-should-help-you-build-relationships\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"A Dental Answering Service Should Help You Build Relationships!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/\",\"name\":\"Dental Support Specialties\",\"description\":\"\",\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#\\\/schema\\\/person\\\/8ff81204cd556ad923e90b1ab1e7a128\",\"name\":\"dentalsupportteam\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g\",\"caption\":\"dentalsupportteam\"},\"url\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/author\\\/dentalsupportteam\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"A Dental Answering Service Should Help You Build Relationships!","description":"Taking phone calls is one thing, but does your dental answering service work to build long-lasting relationships with your patient base?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/","og_locale":"en_US","og_type":"article","og_title":"A Dental Answering Service Should Help You Build Relationships!","og_description":"Taking phone calls is one thing, but does your dental answering service work to build long-lasting relationships with your patient base?","og_url":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/","og_site_name":"Dental Support Specialties","article_published_time":"2019-02-01T17:09:18+00:00","article_modified_time":"2019-03-20T17:14:56+00:00","og_image":[{"url":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_87474141__1539622418_48611.jpg","type":"","width":"","height":""}],"author":"dentalsupportteam","twitter_card":"summary_large_image","twitter_misc":{"Written by":"dentalsupportteam","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/#article","isPartOf":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/"},"author":{"name":"dentalsupportteam","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/#\/schema\/person\/8ff81204cd556ad923e90b1ab1e7a128"},"headline":"A Dental Answering Service Should Help You Build Relationships!","datePublished":"2019-02-01T17:09:18+00:00","dateModified":"2019-03-20T17:14:56+00:00","mainEntityOfPage":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/"},"wordCount":578,"image":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/#primaryimage"},"thumbnailUrl":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_87474141__1539622418_48611.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/","url":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/","name":"A Dental Answering Service Should Help You Build Relationships!","isPartOf":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/#primaryimage"},"image":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/#primaryimage"},"thumbnailUrl":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_87474141__1539622418_48611.jpg","datePublished":"2019-02-01T17:09:18+00:00","dateModified":"2019-03-20T17:14:56+00:00","author":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/#\/schema\/person\/8ff81204cd556ad923e90b1ab1e7a128"},"description":"Taking phone calls is one thing, but does your dental answering service work to build long-lasting relationships with your patient base?","breadcrumb":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/#primaryimage","url":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_87474141__1539622418_48611.jpg","contentUrl":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_87474141__1539622418_48611.jpg","width":800,"height":533},{"@type":"BreadcrumbList","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/01\/a-dental-answering-service-should-help-you-build-relationships\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.dentalsupportspecialties.com\/blog\/"},{"@type":"ListItem","position":2,"name":"A Dental Answering Service Should Help You Build Relationships!"}]},{"@type":"WebSite","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/#website","url":"https:\/\/www.dentalsupportspecialties.com\/blog\/","name":"Dental Support Specialties","description":"","inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/#\/schema\/person\/8ff81204cd556ad923e90b1ab1e7a128","name":"dentalsupportteam","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g","caption":"dentalsupportteam"},"url":"https:\/\/www.dentalsupportspecialties.com\/blog\/author\/dentalsupportteam\/"}]}},"_links":{"self":[{"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/posts\/1443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/comments?post=1443"}],"version-history":[{"count":2,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/posts\/1443\/revisions"}],"predecessor-version":[{"id":1446,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/posts\/1443\/revisions\/1446"}],"wp:attachment":[{"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/media?parent=1443"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/categories?post=1443"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/tags?post=1443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}