{"id":1439,"date":"2019-02-23T20:25:20","date_gmt":"2019-02-23T20:25:20","guid":{"rendered":"https:\/\/www.dentalsupportspecialties.com\/blog\/?p=1439"},"modified":"2019-03-19T20:31:18","modified_gmt":"2019-03-19T20:31:18","slug":"how-can-a-dental-answering-service-improve-your-patients-experience","status":"publish","type":"post","link":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/","title":{"rendered":"How Can a Dental Answering Service Improve Your Patients\u2019 Experience?"},"content":{"rendered":"\n
\"A<\/figure><\/div>\n\n\n\n

If you\u2019ve been considering a dental answering service in\norder to reduce administrative duties at your practice, you\u2019ll want to make sure\nthat you\u2019re getting the best bang for your buck. Just because they take calls\nfrom patients on your behalf doesn\u2019t mean they aren\u2019t able to improve other\naspects of your practice as well.<\/p>\n\n\n\n

Those who already work with a dental answering service will\nwant to ask themselves if their company already performs these four functions.\nIf you don\u2019t work with an answering\nservice<\/a>, there\u2019s no better time than now to speak with one today!<\/p>\n\n\n\n\n\n\n\n

Building Connections with Patients<\/h2>\n\n\n\n

If your current answering machine uses an automated voice,\nwhether it\u2019s a literal device in your office or a third-party service, chances\nare patients are going to be turned off. In fact, many individuals who call\ninto your office for the first time are likely to feel less inclined to reach\nout if they aren\u2019t able to speak with a person relatively quickly. Having a\nperson be there to hear concerns, regardless of their severity, can make a big\ndifference when providing your future patients a positive dental experience.<\/p>\n\n\n\n

Furthermore, comprehensive dental answering services don\u2019t\nsimply take calls and record messages. They also take the time to learn more\nabout the patients\u2019 needs and whether or not their needs can be met by your\npractice. So not only are you catching potential patients, but you\u2019re getting the\nchance to learn if they are the right patient for you!<\/p>\n\n\n\n

Creating a Positive Image for Your Brand<\/h2>\n\n\n\n

First impressions are everything, whether it\u2019s on a date or\nafter interacting with a business. Without a positive first impression, the\nchances of that patient sticking with your practice are significantly reduced. Having\na helpful and knowledgeable employee offsite give a positive first impression\nof your office increases the odds of them calling back or making a visit that\nsame day. By the time they arrive, they should be asking who they had the\npleasure of speaking to!<\/p>\n\n\n\n

Scheduling and Maximizing Productivity<\/h2>\n\n\n\n

After the initial impression has been made, a dental answering\nservice employee should make it easy for a patient (new or old) to schedule their\nnext appointment. With that function taken care of, you can maximize productivity\ncurrently happening in your office! If your office experiences high volume, especially\nduring busy times of the year, an answering service can truly be a lifesaver.<\/p>\n\n\n\n

Give Time Back to Your Team and Your Patients<\/h2>\n\n\n\n

It\u2019s common for patients already in the practice to get pushed\nto the wayside when you have multiple new patients calling in to ask questions or\nschedule a visit. This can result in your current patients feeling underserved,\nforcing them to go elsewhere for their dental care. If your team members don\u2019t\nhave to worry about being near the phones or managing other administrative duties\nwhile others are present, they can provide optimal customer service and\ndedication to patients who\u2019ve already made an effort to get to your office!<\/p>\n\n\n\n

Overall, dental answering services can handle far more than\nsimply taking messages. Whether you need help building your base or confirming\ndental insurance verification, maximizing your practice\u2019s productivity is just\na call away!<\/p>\n\n\n\n

About Dental Support Specialties<\/h2>\n\n\n\n

The team members at Dental\nSupport Specialties<\/a> do so much more than only take calls from prospective\npatients. Their expertise in the dental insurance industry combined with their exceptional\ncustomer service skills provides your office with a friendly voice that\npatients will love to hear. To learn more about their services, you can contact\nMary Beth Bajornas through her website<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

If you\u2019ve been considering a dental answering service in order to reduce administrative duties at your practice, you\u2019ll want to make sure that you\u2019re getting the best bang for your buck. Just because they take calls from patients on your behalf doesn\u2019t mean they aren\u2019t able to improve other aspects of your practice as well. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1439","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nHow Can a Dental Answering Service Improve Your Patients\u2019 Experience?<\/title>\n<meta name=\"description\" content=\"A dental answering service has the potential to be so much more than just an answering machine for your practice. Here are four benefits you can expect.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Can a Dental Answering Service Improve Your Patients\u2019 Experience?\" \/>\n<meta property=\"og:description\" content=\"A dental answering service has the potential to be so much more than just an answering machine for your practice. Here are four benefits you can expect.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Dental Support Specialties\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-23T20:25:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-19T20:31:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_60787676__1525200758_31502.jpg\" \/>\n<meta name=\"author\" content=\"dentalsupportteam\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"dentalsupportteam\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/\"},\"author\":{\"name\":\"dentalsupportteam\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#\\\/schema\\\/person\\\/8ff81204cd556ad923e90b1ab1e7a128\"},\"headline\":\"How Can a Dental Answering Service Improve Your Patients\u2019 Experience?\",\"datePublished\":\"2019-02-23T20:25:20+00:00\",\"dateModified\":\"2019-03-19T20:31:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/\"},\"wordCount\":621,\"image\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/AdobeStock_60787676__1525200758_31502.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/\",\"url\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/\",\"name\":\"How Can a Dental Answering Service Improve Your Patients\u2019 Experience?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/AdobeStock_60787676__1525200758_31502.jpg\",\"datePublished\":\"2019-02-23T20:25:20+00:00\",\"dateModified\":\"2019-03-19T20:31:18+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#\\\/schema\\\/person\\\/8ff81204cd556ad923e90b1ab1e7a128\"},\"description\":\"A dental answering service has the potential to be so much more than just an answering machine for your practice. Here are four benefits you can expect.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/AdobeStock_60787676__1525200758_31502.jpg\",\"contentUrl\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/AdobeStock_60787676__1525200758_31502.jpg\",\"width\":800,\"height\":606},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2019\\\/02\\\/23\\\/how-can-a-dental-answering-service-improve-your-patients-experience\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How Can a Dental Answering Service Improve Your Patients\u2019 Experience?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/\",\"name\":\"Dental Support Specialties\",\"description\":\"\",\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#\\\/schema\\\/person\\\/8ff81204cd556ad923e90b1ab1e7a128\",\"name\":\"dentalsupportteam\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g\",\"caption\":\"dentalsupportteam\"},\"url\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/author\\\/dentalsupportteam\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How Can a Dental Answering Service Improve Your Patients\u2019 Experience?","description":"A dental answering service has the potential to be so much more than just an answering machine for your practice. Here are four benefits you can expect.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/","og_locale":"en_US","og_type":"article","og_title":"How Can a Dental Answering Service Improve Your Patients\u2019 Experience?","og_description":"A dental answering service has the potential to be so much more than just an answering machine for your practice. Here are four benefits you can expect.","og_url":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/","og_site_name":"Dental Support Specialties","article_published_time":"2019-02-23T20:25:20+00:00","article_modified_time":"2019-03-19T20:31:18+00:00","og_image":[{"url":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_60787676__1525200758_31502.jpg","type":"","width":"","height":""}],"author":"dentalsupportteam","twitter_card":"summary_large_image","twitter_misc":{"Written by":"dentalsupportteam","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/#article","isPartOf":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/"},"author":{"name":"dentalsupportteam","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/#\/schema\/person\/8ff81204cd556ad923e90b1ab1e7a128"},"headline":"How Can a Dental Answering Service Improve Your Patients\u2019 Experience?","datePublished":"2019-02-23T20:25:20+00:00","dateModified":"2019-03-19T20:31:18+00:00","mainEntityOfPage":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/"},"wordCount":621,"image":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_60787676__1525200758_31502.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/","url":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/","name":"How Can a Dental Answering Service Improve Your Patients\u2019 Experience?","isPartOf":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/#primaryimage"},"image":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_60787676__1525200758_31502.jpg","datePublished":"2019-02-23T20:25:20+00:00","dateModified":"2019-03-19T20:31:18+00:00","author":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/#\/schema\/person\/8ff81204cd556ad923e90b1ab1e7a128"},"description":"A dental answering service has the potential to be so much more than just an answering machine for your practice. Here are four benefits you can expect.","breadcrumb":{"@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/#primaryimage","url":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_60787676__1525200758_31502.jpg","contentUrl":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2019\/03\/AdobeStock_60787676__1525200758_31502.jpg","width":800,"height":606},{"@type":"BreadcrumbList","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/2019\/02\/23\/how-can-a-dental-answering-service-improve-your-patients-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.dentalsupportspecialties.com\/blog\/"},{"@type":"ListItem","position":2,"name":"How Can a Dental Answering Service Improve Your Patients\u2019 Experience?"}]},{"@type":"WebSite","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/#website","url":"https:\/\/www.dentalsupportspecialties.com\/blog\/","name":"Dental Support Specialties","description":"","inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.dentalsupportspecialties.com\/blog\/#\/schema\/person\/8ff81204cd556ad923e90b1ab1e7a128","name":"dentalsupportteam","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d10f1b96fb83b0466ae2a17dad6bd1c898e258eb73581f7e2d599b12e2d0c8de?s=96&d=mm&r=g","caption":"dentalsupportteam"},"url":"https:\/\/www.dentalsupportspecialties.com\/blog\/author\/dentalsupportteam\/"}]}},"_links":{"self":[{"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/posts\/1439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/comments?post=1439"}],"version-history":[{"count":2,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/posts\/1439\/revisions"}],"predecessor-version":[{"id":1442,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/posts\/1439\/revisions\/1442"}],"wp:attachment":[{"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/media?parent=1439"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/categories?post=1439"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-json\/wp\/v2\/tags?post=1439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}