{"id":1397,"date":"2018-11-18T20:46:39","date_gmt":"2018-11-18T20:46:39","guid":{"rendered":"https:\/\/www.dentalsupportspecialties.com\/blog\/?p=1397"},"modified":"2018-12-27T21:38:03","modified_gmt":"2018-12-27T21:38:03","slug":"a-dental-answering-service-works-with-your-existing-software","status":"publish","type":"post","link":"https:\/\/www.dentalsupportspecialties.com\/blog\/2018\/11\/18\/a-dental-answering-service-works-with-your-existing-software\/","title":{"rendered":"A Dental Answering Service Works With Your Existing Software"},"content":{"rendered":"\n
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When it comes to growing your patient base, you want to have\nan employee who understands the functions of your current practice management\nsoftware. However, there are many different programs available across\npractices, which means there\u2019s no guarantee that the person you hire will have\na good understanding of it when they arrive. <\/p>\n\n\n\n

Instead of taking up time to teach them how to use it, it may\nbe worth hiring a dental\nanswering service<\/a> that is not only guaranteed to know the software, but offer\nmany other benefits.<\/p>\n\n\n\n\n\n\n\n

The Consequences of Misusing Dental Software<\/h2>\n\n\n\n

All too often, administrative staff in dental practices don\u2019t\ntake the time to learn the nuances of their workplace\u2019s software. As a result,\nthey don\u2019t manage patient information as well as they should be. They even allow\ninsurance claims to become backlogged, causing patients to question when they\u2019ll\nbe reimbursed for dental care. After enough time, your patients just might give\nup and find another practice to visit if administrative staff aren\u2019t doing\nenough.<\/p>\n\n\n\n

Furthermore, some practices may be so busy that staff is\nonly able to work with individuals that are physically present in your\npractice. Because of this volume, they may not have the time to review software\nas much as they should before putting it to use.<\/p>\n\n\n\n

Thankfully, there is a way you can manage your practice\u2019s\nhigh volume and give your staff more time to work with current patients.<\/p>\n\n\n\n

What Can a Dental Answering Service Do to Help?<\/h2>\n\n\n\n

Dental answering services require no additional IT work or\ntraining to utilize. They are fully aware and compliant with all HIPAA requirements\nand familiar with all different kinds of management software. Their job is to\nact as an extension of your practice, not just take phone calls and messages\nfrom patients. They\u2019re familiar with every brand of software, so you and your\nstaff can continue normal operations without needing time to transition.<\/p>\n\n\n\n

Other services will take time out of your day to teach you how\nthey <\/em>use dental software. Services\nthat do this are only doing the opposite of what they initially promised in the\nfirst place; more time for you to focus on patients.<\/p>\n\n\n\n

How Does the Service Benefit My Practice?<\/h2>\n\n\n\n

When you have a service that understands your software, it doesn\u2019t\nonly save you time on teaching new administrative staff how to use it. It also\nallows you to relax knowing that you have someone watching your back when it\ncomes to administrative services. Some of these services include:<\/p>\n\n\n\n