{"id":1357,"date":"2018-06-24T18:48:05","date_gmt":"2018-06-24T18:48:05","guid":{"rendered":"https:\/\/www.dentalsupportspecialties.com\/blog\/?p=1357"},"modified":"2018-08-29T17:39:23","modified_gmt":"2018-08-29T17:39:23","slug":"how-dental-answering-service-integrates-practice","status":"publish","type":"post","link":"https:\/\/www.dentalsupportspecialties.com\/blog\/2018\/06\/24\/how-dental-answering-service-integrates-practice\/","title":{"rendered":"How Your Dental Answering Service Integrates With Your Practice"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-1360\" src=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2018\/06\/AdobeStock_171044217__1530038480_98918-1-300x200.jpg\" alt=\"A woman on the phone while on a computer.\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2018\/06\/AdobeStock_171044217__1530038480_98918-1-300x200.jpg 300w, https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2018\/06\/AdobeStock_171044217__1530038480_98918-1-768x512.jpg 768w, https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2018\/06\/AdobeStock_171044217__1530038480_98918-1.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>When dentists learn about the concept of a dental answering service, it\u2019s common that they have many questions. For example, if answering service employees aren\u2019t required to show up to the office and learn how the practice operates, how are they supposed to help? How is there service any different than an answering machine? How are they supposed to use the practice\u2019s existing software?<\/p>\n<p>Today we\u2019ll go over how this process works and set expectations for dentists looking to improve their office\u2019s productivity!<\/p>\n<p><!--more--><\/p>\n<h2>Initial Training<\/h2>\n<p>Answering services are used to only taking messages or directing people toward another employee of the company, but dental answering services are trained specifically to work with individuals seeking dental care. This means the employees are trained to manage duties typically performed in a dental office, including:<\/p>\n<ul>\n<li>Answering incoming calls and getting to know patients<\/li>\n<li>Performing follow-ups for recare, post-op, and undone treatments<\/li>\n<li>Speaking with insurance companies<\/li>\n<li>Completing dental insurance verification forms<\/li>\n<\/ul>\n<h2>Hardware and Software<\/h2>\n<p>Companies understand that dental practices across the country will use different types of project management software. To properly aid your practice, the team is trained to navigate all forms of management software and perform necessary duties. These include chart auditing, patient reactivation, and creating a clearer picture of what your patient base looks like. Furthermore, they\u2019re also trained to use all equipment necessary to manage your practice\u2019s data and speak with patients clearly and effectively.<\/p>\n<h2>Staffing<\/h2>\n<p>Since employees go through a well-regulated screening process, your dental answering service takes all the work out of finding reliable people for the job. No longer will you have to review numerous resumes and cover letters. Each team member is guaranteed to provide high-quality customer service and report on their productivity. This helps them prove their worth to dentists, a trait most in-office employees lack.<\/p>\n<h2>Information Requests<\/h2>\n<p>If you\u2019re ever concerned about your answering service\u2019s effectiveness, it\u2019s easy to send an information request for work they\u2019ve completed over the past day, week, month, and even year! Without providing proof, there\u2019s no way to know whether you should keep using the service. Being transparent allows answering services to show their worth of a specific employee and of the company as a whole.<\/p>\n<h2>Remote-Use of Software<\/h2>\n<p>As mentioned earlier, employees are trained to utilize many types of software to help practices. Whether you need assistance with software you\u2019re using or need your patient contacts and information organized, remote access makes it easy for the team to see exactly what your in-house team sees. Getting your questions answered and your administrative maintenance completed couldn\u2019t be easier!<\/p>\n<p>Don\u2019t wait to get your practice the support it needs. Schedule an appointment today to improve your practice\u2019s productivity!<\/p>\n<h2>About the Author<\/h2>\n<p><a href=\"https:\/\/www.dentalsupportspecialties.com\/join-our-team.html\">Dr. Mary Beth Bajornas<\/a> only hires individuals with a very high level of expertise and flexibility in answering and managing the many official duties of dental practices. She\u2019s the founder of Dental Support Specialties and is more than happy to discuss your practice\u2019s future goals. To get started, contact her through her <a href=\"https:\/\/www.dentalsupportspecialties.com\/contact.html\">website<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When dentists learn about the concept of a dental answering service, it\u2019s common that they have many questions. For example, if answering service employees aren\u2019t required to show up to the office and learn how the practice operates, how are they supposed to help? How is there service any different than an answering machine? How [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1357","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Your Dental Answering Service Integrates With Your Practice<\/title>\n<meta name=\"description\" content=\"There\u2019s no need to worry; your dental answering service is ready to use your practice\u2019s administrative tools on day one! Here\u2019s how.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dentalsupportspecialties.com\/blog\/2018\/06\/24\/how-dental-answering-service-integrates-practice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Your Dental Answering Service Integrates With Your Practice\" \/>\n<meta property=\"og:description\" content=\"There\u2019s no need to worry; your dental answering service is ready to use your practice\u2019s administrative tools on day one! Here\u2019s how.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dentalsupportspecialties.com\/blog\/2018\/06\/24\/how-dental-answering-service-integrates-practice\/\" \/>\n<meta property=\"og:site_name\" content=\"Dental Support Specialties\" \/>\n<meta property=\"article:published_time\" content=\"2018-06-24T18:48:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-08-29T17:39:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dentalsupportspecialties.com\/blog\/wp-content\/uploads\/2018\/06\/AdobeStock_171044217__1530038480_98918-1-300x200.jpg\" \/>\n<meta name=\"author\" content=\"dentalsupportteam\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"dentalsupportteam\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2018\\\/06\\\/24\\\/how-dental-answering-service-integrates-practice\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2018\\\/06\\\/24\\\/how-dental-answering-service-integrates-practice\\\/\"},\"author\":{\"name\":\"dentalsupportteam\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#\\\/schema\\\/person\\\/8ff81204cd556ad923e90b1ab1e7a128\"},\"headline\":\"How Your Dental Answering Service Integrates With Your Practice\",\"datePublished\":\"2018-06-24T18:48:05+00:00\",\"dateModified\":\"2018-08-29T17:39:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2018\\\/06\\\/24\\\/how-dental-answering-service-integrates-practice\\\/\"},\"wordCount\":531,\"image\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2018\\\/06\\\/24\\\/how-dental-answering-service-integrates-practice\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/06\\\/AdobeStock_171044217__1530038480_98918-1-300x200.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2018\\\/06\\\/24\\\/how-dental-answering-service-integrates-practice\\\/\",\"url\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2018\\\/06\\\/24\\\/how-dental-answering-service-integrates-practice\\\/\",\"name\":\"How Your Dental Answering Service Integrates With Your Practice\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2018\\\/06\\\/24\\\/how-dental-answering-service-integrates-practice\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/2018\\\/06\\\/24\\\/how-dental-answering-service-integrates-practice\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/06\\\/AdobeStock_171044217__1530038480_98918-1-300x200.jpg\",\"datePublished\":\"2018-06-24T18:48:05+00:00\",\"dateModified\":\"2018-08-29T17:39:23+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.dentalsupportspecialties.com\\\/blog\\\/#\\\/schema\\\/person\\\/8ff81204cd556ad923e90b1ab1e7a128\"},\"description\":\"There\u2019s no need to worry; your dental answering service is ready to use your practice\u2019s administrative tools on day one! 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