{"id":1335,"date":"2018-06-15T19:08:19","date_gmt":"2018-06-15T19:08:19","guid":{"rendered":"https:\/\/www.dentalsupportspecialties.com\/blog\/?p=1335"},"modified":"2018-08-23T18:07:45","modified_gmt":"2018-08-23T18:07:45","slug":"5-reasons-dental-answering-service-perfect-employee","status":"publish","type":"post","link":"https:\/\/www.dentalsupportspecialties.com\/blog\/2018\/06\/15\/5-reasons-dental-answering-service-perfect-employee\/","title":{"rendered":"5 Reasons Why Your Dental Answering Service is the Perfect Employee"},"content":{"rendered":"

\"AWhen you hear the phrase \u201cdental answering service,\u201d you may assume that it\u2019s only job is to answer calls when your own staff is too busy speaking with patients in the practice. However, it truly is so much more than that. While having a dedicated support staff can catch more calls and take messages as needed, it can also make your patients feel like their part of something bigger when they visit the dentist.<\/p>\n

Here are five reasons why they\u2019re perfect to support your practice.<\/p>\n

<\/p>\n

Reason #1: They Won\u2019t Call in Sick<\/h2>\n

Most dental practices don\u2019t have several office staff working at a time, which means if even one employee calls out sick, your practice\u2019s ability to handle calls, speak with patients in the practice, and handle other administrative duties drops significantly. Dental answering services are made up of dozens of employees, giving you more reliable support.<\/p>\n

Reason #2: They Get Along With Patients<\/h2>\n

If there\u2019s one thing patients love to hear in an increasingly automated world, it\u2019s a human being talking to them and listening to their concerns. Not only does having a dedicated person representing your practice provide the patient a chance to address their concerns, it also gives the employee a chance to learn if this patient is the ideal patient you\u2019re looking for.<\/p>\n

Would you rather reserve time for a patient who comes in once and never comes back, or one that comes routinely and even recommends you to others in the community?<\/p>\n

Reason #3: They Know How Your Practice Operates<\/h2>\n

Dental answering services provide employees who are specifically trained to work with whatever dental software you use, as well as your existing infrastructure. There\u2019s no need to pay for additional training or install software to utilize their skills thanks to their preexisting dental background.<\/p>\n

Reason #4: Ready to Suggest Improvements<\/h2>\n

When you work with a service with decades of office experience, you\u2019ll quickly learn that there\u2019s an optimal way to communicate with new and current patients, improve work flow, and ensure patients receive a very high level of customer satisfaction. This unique synergy is often lost in dental practices, but it doesn\u2019t have to be.<\/p>\n

Reason #5: Prepared to Prove Their Worth<\/h2>\n

Answering services know they need to prove their worth in order for dentists to keep using them. When you work with them, you\u2019ll gain access to an accountability portal that outlines a detailed report of textual stats in real time.<\/p>\n

Every day, week, month, and year you use them, you\u2019ll get detailed reports on:<\/p>\n